BAD_POOL_CALLER (c2) mavi ekran hatası

455

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Katılım
21 Aralık 2023
Mesajlar
73
Beğeniler
30
  • Anakart: MSI B650 GAMING Plus
  • İşlemci: Ryzen 5 7600
  • Ekran Kartı: Sapphire 7800 XT Nitro+
  • İşletim Sistemi: Windows 11 Pro

Son 2 aydır belirli aralıklarla mavi ekran almaya başladım 4 tane DMP dosyası var fakat sadece 2 tane upload edebiliyorum diğer 2 tanesi dosya okunmuyor sebebiyle yüklenmiyor Drive'e windgb ile analiz etmeye çalıştım fakat beceremedim yardımcı olursanız sevinirim. https://drive.google.com/drive/folders/1ZJ_ePZ9jJqs2HgNutaiGf23ynKkxgd0_?usp=sharing
 
@455

Windows + R > msinfo32 yazarak aşağıdaki kod satırını çalıştırın. Çıkan ekranda BIOS Version/Date bölümünün görselini buraya atın.
 
@455

Kullandığın sürüm eski ve BIOS'un güncel değil,

2025-03-25:​
- Şuan bu BIOS sürümünü kullanıyorsun.​


2025-06-16:​

- Bu tarihte fTPM ile ilgili bir güncelleme gelmiş.​

2025-06-26:​
- BIOS Sürümü olarak buna geçin diğerleri şuan henüz ( BETA ) olarak görünüyor.​
AMI BIOS 7E26v1L: İndir
AMD Chipset Driver: İndir

BIOS ve Chipset güncellemelerini yaptıktan sonra aşağıdaki kod satırını CMD'yi yönetici olarak çalıştırıp yaz.

DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

İşlemler bitince Windows Update’i kontrol edin ve PC’yi resetleyin.

* .DMP - 1
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 000000000000000d, Attempt to release quota on a corrupted pool allocation.
Arg2: ffff808571c39440, Address of pool
Arg3: 00000000506d7054, Pool allocation's tag
Arg4: 000000000bca0a1a, Quota process pointer (bad).

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2265

    Key  : Analysis.Elapsed.mSec
    Value: 3260

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 3156

    Key  : Analysis.Init.Elapsed.mSec
    Value: 41046

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 102

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27871.1001

    Key  : Analysis.Version.Description
    Value: 10.2505.01.02 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2505.1.2

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xc2

    Key  : Bugcheck.Code.TargetModel
    Value: 0xc2

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0xc2_d_tpm!Tpm20Resource::_scalar_deleting_destructor_

    Key  : Failure.Exception.IP.Address
    Value: 0xfffff80081b68dc6

    Key  : Failure.Exception.IP.Module
    Value: nt

    Key  : Failure.Exception.IP.Offset
    Value: 0xb68dc6

    Key  : Failure.Hash
    Value: {91db07c7-7710-80a4-de7a-d91ead109b25}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 38408431

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x24a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7


BUGCHECK_CODE:  c2

BUGCHECK_P1: d

BUGCHECK_P2: ffff808571c39440

BUGCHECK_P3: 506d7054

BUGCHECK_P4: bca0a1a

FILE_IN_CAB:  062225-19515-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffcd0ccdd86040

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
ffffca09`adb27f48 fffff800`81b68dc6     : 00000000`000000c2 00000000`0000000d ffff8085`71c39440 00000000`506d7054 : nt!KeBugCheckEx
ffffca09`adb27f50 fffff800`137fa63b     : ffff8085`71c39440 ffff8085`71c39450 ffff8085`3b000000 ffffca09`adb280e1 : nt!ExFreePoolWithTag+0x10f6
ffffca09`adb28050 fffff800`137f9f66     : 00000000`00000000 00000000`00000000 00000005`0000003c 00000165`00000000 : tpm!Tpm20Resource::`scalar deleting destructor'+0x27
ffffca09`adb28080 fffff800`137f9f1f     : 00000000`00000000 00000000`00000001 fffff800`138388a0 00000001`10935d66 : tpm!Tpm20Context::DeleteTpm20Resource+0xe
ffffca09`adb280b0 fffff800`137f730d     : 00000000`00000000 fffff800`13838098 ffff8085`41bfabb0 ffff8085`41bfabe0 : tpm!Tpm20ResourceMgr::RemovedLoadedResource+0x8f
ffffca09`adb280f0 fffff800`13809bc5     : ffff8085`3b7fc1f0 ffff8085`00000000 ffffca09`adb28199 ffff8085`3b710344 : tpm!Tpm20ResourceMgr::ProcessUpdatedTpmState+0x199
ffffca09`adb28130 fffff800`1380a090     : ffff8085`3b7fc1f0 00000000`00000009 00000000`00008001 ffffca09`00000000 : tpm!Tpm20ResourceMgr::SubmitRequest+0x9d5
ffffca09`adb28200 fffff800`1380b0a2     : ffffca09`adb28430 ffffcd0c`cdcaa7f0 00000000`00000001 00000000`00000000 : tpm!Tpm20Scheduler::DoUserRequest+0x220
ffffca09`adb28330 fffff800`138091c8     : 00000000`00000010 ffffcd0c`cdcaa7f0 fffff800`13809180 ffffcd0c`cdcaa7f0 : tpm!Tpm20Scheduler::SchedulerThreadFunction+0x7e2
ffffca09`adb28540 fffff800`814a3e1a     : ffffcd0c`cdd86040 fffff800`13809180 00000000`00000000 fffff800`10e51180 : tpm!Tpm20Scheduler::SchedulerThreadWrapper+0x48
ffffca09`adb28570 fffff800`816a6754     : fffff800`10e51180 ffffcd0c`cdd86040 fffff800`814a3dc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
ffffca09`adb285c0 00000000`00000000     : ffffca09`adb29000 ffffca09`adb22000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  tpm!Tpm20Resource::`scalar deleting destructor'+27

MODULE_NAME: tpm

IMAGE_NAME:  tpm.sys

IMAGE_VERSION:  10.0.26100.4202

STACK_COMMAND: .process /r /p 0xffffcd0ccc594040; .thread 0xffffcd0ccdd86040 ; kb

BUCKET_ID_FUNC_OFFSET:  27

FAILURE_BUCKET_ID:  0xc2_d_tpm!Tpm20Resource::_scalar_deleting_destructor_

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {91db07c7-7710-80a4-de7a-d91ead109b25}

Followup:     MachineOwner
---------

* .DMP - 2

Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 000000000000000d, Attempt to release quota on a corrupted pool allocation.
Arg2: ffffe688556bcf60, Address of pool
Arg3: 00000000506d7054, Pool allocation's tag
Arg4: 00000000a738a071, Quota process pointer (bad).

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2000

    Key  : Analysis.Elapsed.mSec
    Value: 2674

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 3046

    Key  : Analysis.Init.Elapsed.mSec
    Value: 39916

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 102

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27871.1001

    Key  : Analysis.Version.Description
    Value: 10.2505.01.02 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2505.1.2

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xc2

    Key  : Bugcheck.Code.TargetModel
    Value: 0xc2

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0xc2_d_tpm!Tpm20Resource::_scalar_deleting_destructor_

    Key  : Failure.Exception.IP.Address
    Value: 0xfffff80481b68dc6

    Key  : Failure.Exception.IP.Module
    Value: nt

    Key  : Failure.Exception.IP.Offset
    Value: 0xb68dc6

    Key  : Failure.Hash
    Value: {91db07c7-7710-80a4-de7a-d91ead109b25}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 38408431

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x24a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7


BUGCHECK_CODE:  c2

BUGCHECK_P1: d

BUGCHECK_P2: ffffe688556bcf60

BUGCHECK_P3: 506d7054

BUGCHECK_P4: a738a071

FILE_IN_CAB:  062225-20562-01 (1).dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffb00bfcd51040

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  System

STACK_TEXT:
ffff950b`dc74cf48 fffff804`81b68dc6     : 00000000`000000c2 00000000`0000000d ffffe688`556bcf60 00000000`506d7054 : nt!KeBugCheckEx
ffff950b`dc74cf50 fffff804`138ca63b     : ffffe688`556bcf60 ffffe688`556bcf70 ffffe688`3e000000 ffff950b`dc74d0e1 : nt!ExFreePoolWithTag+0x10f6
ffff950b`dc74d050 fffff804`138c9f66     : 00000000`00000000 00000000`00000000 00000005`0000001b 00000165`00000000 : tpm!Tpm20Resource::`scalar deleting destructor'+0x27
ffff950b`dc74d080 fffff804`138c9f1f     : 00000000`00000000 00000000`00000001 fffff804`139088a0 0000001d`dc65ba3a : tpm!Tpm20Context::DeleteTpm20Resource+0xe
ffff950b`dc74d0b0 fffff804`138c730d     : 00000000`00000000 fffff804`13908098 ffffe688`6ac32e90 ffffe688`6ac32ec0 : tpm!Tpm20ResourceMgr::RemovedLoadedResource+0x8f
ffff950b`dc74d0f0 fffff804`138d9bc5     : ffffe688`406fb930 ffffe688`00000000 ffff950b`dc74d199 ffffe688`3e387344 : tpm!Tpm20ResourceMgr::ProcessUpdatedTpmState+0x199
ffff950b`dc74d130 fffff804`138da090     : ffffe688`406fb930 00000000`00000009 00000000`00008001 ffff950b`00000000 : tpm!Tpm20ResourceMgr::SubmitRequest+0x9d5
ffff950b`dc74d200 fffff804`138db0a2     : ffff950b`dc74d430 ffffb00b`fcd7d340 00000000`00000001 00000000`00000000 : tpm!Tpm20Scheduler::DoUserRequest+0x220
ffff950b`dc74d330 fffff804`138d91c8     : 00000000`00000010 ffffb00b`fcd7d340 fffff804`138d9180 ffffb00b`fcd7d340 : tpm!Tpm20Scheduler::SchedulerThreadFunction+0x7e2
ffff950b`dc74d540 fffff804`814a3e1a     : ffffb00b`fcd51040 fffff804`138d9180 00000000`00000000 ffff8080`e7ac2180 : tpm!Tpm20Scheduler::SchedulerThreadWrapper+0x48
ffff950b`dc74d570 fffff804`816a6754     : ffff8080`e7ac2180 ffffb00b`fcd51040 fffff804`814a3dc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
ffff950b`dc74d5c0 00000000`00000000     : ffff950b`dc74e000 ffff950b`dc747000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  tpm!Tpm20Resource::`scalar deleting destructor'+27

MODULE_NAME: tpm

IMAGE_NAME:  tpm.sys

IMAGE_VERSION:  10.0.26100.4202

STACK_COMMAND: .process /r /p 0xffffb00bfa561040; .thread 0xffffb00bfcd51040 ; kb

BUCKET_ID_FUNC_OFFSET:  27

FAILURE_BUCKET_ID:  0xc2_d_tpm!Tpm20Resource::_scalar_deleting_destructor_

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {91db07c7-7710-80a4-de7a-d91ead109b25}

Followup:     MachineOwner
---------
 
Son düzenleme:
Görünen 2 hata da Vanguard hatası.

Rich (BB code):
8: kd> lmvm vgk
Browse full module list
start end module name
fffff804`5fe80000 fffff804`613f9000 vgk (deferred)
 Image path: vgk.sys
 Image name: vgk.sys
 Browse all global symbols functions data
 Timestamp: Thu Jun 19 01:10:59 2025 (68533973)
 CheckSum: 015A80F5
 ImageSize: 01579000
 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
 Information from resource tables:

Eğer izin problemi yaşıyorsan programımı yönetici olarak çalıştırarak dosyaları upload etmesini sağlayabilirsin.

 
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