HP Pavilion 15 EH0006NT laptopta mavi ekran hatası

mauroicardi99

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23 Aralık 2023
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Masaüstü fotoğrafını değiştirmek için ekran görüntüsü aldım sonra bilgisayar dondu ve mavi ekran verdi. Hatayı falan göremedim çok hızlı geldi gitti şu an bir şey yok bilgisayar çalışıyor. Ben böyle şeylerden korkarım bu yüzden soruyorum.

HP Pavilion 15 EH0006NT marka model.
 
Son düzenleyen: Moderatör:
Dosyanı paylaşır mısın?

 
 
Kod:
SYSTEM_PTE_MISUSE (da)
A driver has corrupted system PTEs.
Set HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\TrackPtes
to a DWORD 3 value and reboot.  If the same BugCheck occurs again the stack trace will
identify the offending driver.
Arguments:
Arg1: 0000000000000504, Type of error.
Arg2: ffffcefc00b5ea80
Arg3: 0000000000000020
Arg4: 0000000000016bd5

Bu hata, çok sık rastlanılan bir hata kodu değil, dosyasında da bu hata koduna sebep olan sürücü belli değil. ARG1 kısmındaki hata koduna dikkatli bak:
Kod:
1: kd> !error 504
Error code: (Win32) 0x504 (1284) - An attempt to do an operation on a debug object failed because the object is in the process of being deleted.

Burda anlatılan şey, soruna sebep olan sürücünün belirlenememesi. Zaten bu hata kodu, ilgili mavi ekran dosyasının spesifik olarak oluşturduğu hata kodlarından biri de değil. Aldığın mavi ekranın sebebi temelinde, soruna sebep olan sürücünün yanlış bir adrese ulaşmaya çalışarak sayfa tablosu girdilerini bozmuş olması.

Hata kodunun açıklamasında da yazıyor; Bilgisayar\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management kayıt defteri adresine, TrackPtes adında bir anahtar ekleyip DWORD değerini 3'e ayarlarsan ve ardından sistemi yeniden başlatırsan tekrar aynı hata koduna sahip bir dosya oluşması durumunda soruna sebep olan sürücü belli olacak diyor.

Yani, yukarıda denileni yaparsan soruna sebep olan sürücüye bakabiliriz.
 
İfadeler: 99
Hocam boot ile alakalı bir problem var gibi.

CMD'yi yönetici olarak başlatıp SFC /scannow komutunu yazmayı deneyebilir misin?

Tekrar bir problem yaşarsan tekrar minidump paylaşabilir misin?


1: kd> !analyze -v
*******************************************************************************
  • *
  • Bugcheck Analysis *
  • *
*******************************************************************************

SYSTEM_PTE_MISUSE (da)
A driver has corrupted system PTEs.
Set HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\TrackPtes
to a DWORD 3 value and reboot. If the same BugCheck occurs again the stack trace will
identify the offending driver.
Arguments:
Arg1: 0000000000000504, Type of error.
Arg2: ffffcefc00b5ea80
Arg3: 0000000000000020
Arg4: 0000000000016bd5

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 6296

Key : Analysis.Elapsed.mSec
Value: 7717

Key : Analysis.IO.Other.Mb
Value: 6

Key : Analysis.IO.Read.Mb
Value: 0

Key : Analysis.IO.Write.Mb
Value: 25

Key : Analysis.Init.CPU.mSec
Value: 1593

Key : Analysis.Init.Elapsed.mSec
Value: 52296

Key : Analysis.Memory.CommitPeak.Mb
Value: 94

Key : Bugcheck.Code.LegacyAPI
Value: 0xda

Key : Dump.Attributes.AsUlong
Value: 1808

Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key : Dump.Attributes.ErrorCode
Value: 0

Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key : Dump.Attributes.ProgressPercentage
Value: 0

Key : Failure.Bucket
Value: 0xDA_nt!MiReleaseSmallPteMappings

Key : Failure.Hash
Value: {757196dc-72df-254c-42bc-38793fa8a51d}

Key : Hypervisor.Enlightenments.ValueHex
Value: 1497cf94

Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key : Hypervisor.Flags.ApicEnlightened
Value: 1

Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0

Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key : Hypervisor.Flags.CpuManager
Value: 1

Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 0

Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key : Hypervisor.Flags.Epf
Value: 0

Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key : Hypervisor.Flags.MaxBankNumber
Value: 0

Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key : Hypervisor.Flags.Phase0InitDone
Value: 1

Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key : Hypervisor.Flags.RootScheduler
Value: 0

Key : Hypervisor.Flags.SynicAvailable
Value: 1

Key : Hypervisor.Flags.UseQpcBias
Value: 0

Key : Hypervisor.Flags.Value
Value: 4853999

Key : Hypervisor.Flags.ValueHex
Value: 4a10ef

Key : Hypervisor.Flags.VpAssistPage
Value: 1

Key : Hypervisor.Flags.VsmAvailable
Value: 1

Key : Hypervisor.RootFlags.AccessStats
Value: 1

Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key : Hypervisor.RootFlags.IsHyperV
Value: 1

Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key : Hypervisor.RootFlags.Nested
Value: 0

Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key : Hypervisor.RootFlags.Value
Value: 1015

Key : Hypervisor.RootFlags.ValueHex
Value: 3f7


BUGCHECK_CODE: da

BUGCHECK_P1: 504

BUGCHECK_P2: ffffcefc00b5ea80

BUGCHECK_P3: 20

BUGCHECK_P4: 16bd5

FILE_IN_CAB: 022224-13312-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1808
Kernel Generated Triage Dump

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
fffffc8e`5c1007e8 fffff801`70416ff5 : 00000000`000000da 00000000`00000504 ffffcefc`00b5ea80 00000000`00000020 : nt!KeBugCheckEx
fffffc8e`5c1007f0 fffff801`7051fc97 : fffff801`70e69398 fffff801`70e69398 ffff9700`72c16180 00000000`00000000 : nt!MiReleaseSmallPteMappings+0x565
fffffc8e`5c100970 fffff801`7051f73b : fffff801`70e67f70 00000000`00000000 ffffb6e4`009f432a 0016bd60`009f4328 : nt!MiEmptyPteBins+0x157
fffffc8e`5c1009e0 fffff801`7051f019 : fffff801`70e6afc0 00000000`00000000 00000000`00000001 ffffae04`8825c290 : nt!MiAdjustPteBins+0x67
fffffc8e`5c100a40 fffff801`70591690 : 00000000`00000008 00000000`00000008 00000000`ffffffff ffff9700`72c16180 : nt!MiWorkingSetManager+0x189
fffffc8e`5c100b00 fffff801`70507317 : ffffae04`883ea040 00000000`00000080 fffff801`70e6afc0 84450574`e4844548 : nt!KeBalanceSetManager+0x150
fffffc8e`5c100bf0 fffff801`7061bcc4 : ffff9700`72c16180 ffffae04`883ea040 fffff801`705072c0 92b3894c`2f478d00 : nt!PspSystemThreadStartup+0x57
fffffc8e`5c100c40 00000000`00000000 : fffffc8e`5c101000 fffffc8e`5c0fb000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME: nt!MiReleaseSmallPteMappings+565

MODULE_NAME: nt

IMAGE_VERSION: 10.0.22621.3155

STACK_COMMAND: .cxr; .ecxr ; kb

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 565

FAILURE_BUCKET_ID: 0xDA_nt!MiReleaseSmallPteMappings

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {757196dc-72df-254c-42bc-38793fa8a51d}

Followup: MachineOwner
---------

1: kd> !blackboxbsd
Version: 0xc0
Product type: 1

Auto advanced boot: FALSE
Advanced boot menu timeout: 30
Last boot succeeded: TRUE
Last boot shutdown: FALSE
Sleep in progress: FALSE

Power button timestamp: 0x0
System running: TRUE
Connected standby in progress: FALSE
User shutdown in progress: FALSE
System shutdown in progress: FALSE
Sleep in progress: 0
Connected standby scenario instance id: 0
Connected standby entry reason: 20
Connected standby exit reason: 1
System sleep transitions to on: 3
Last reference time: 0x1da65a4bd014e0f
2024-02-22T15:35:18.87Z
Last reference time checksum: 0xbf8467b
Last update boot id: 351

Boot attempt count: 1
Last boot checkpoint: TRUE
Checksum: 0x6f
Last boot id: 351
Last successful shutdown boot id: 348
Last reported abnormal shutdown boot id: 350

Error info boot id: 0
Error info repeat count: 0
Error info other error count: 0
Error info code: 0
Error info status: 0x0

Power button last press time: 0x0
Power button cumulative press count: 0
Power button last press boot id: 0
Power button last power watchdog stage: 0
Power button watchdog armed: FALSE
Power button shutdown in progress: FALSE
Power button last release time: 0x0
Power button cumulative release count: 0
Power button last release boot id: 0
Power button error count: 0
Power button current connected standby phase: 0
Power button transition latest checkpoint id: 0
Power button transition latest checkpoint type: 0
Power button transition latest checkpoint sequence number: 0

Power transition Shutdown Device Type: 255
Power transition Setup In Progress: FALSE
Power transition OOBE In Progress: FALSE
Power transition Sleep Checkpoint Source: 0
Power transition Sleep Checkpoint: 16
Power transition Connected Standby Entry Reason Category: 0
Power transition Connected Standby Exit Reason Category: 0
Power transition Connected Standby Entry Scenario Instance Id: 0x6

Feature Configuration State : Boot Pending

1: kd> !blackboxntfs

NTFS Blackbox Data

0 Slow I/O Timeout Records Found
0 Oplock Break Timeout Records Found
1: kd> !blackboxpnp
PnpActivityId : {00000000-0000-0000-0000-000000000000}
PnpActivityTime : 133530887282580368
PnpEventInformation: 3
PnpEventInProgress : 0
PnpProblemCode : 24
PnpVetoType : 0
DeviceId : SW\{96E080C7-143C-11D1-B40F-00A0C9223196}\{3C0D501A-140B-11D1-B40F-00A0C9223196}
VetoString :
 
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