memtee

Uzman
Katılım
23 Ekim 2024
Mesajlar
14
Çözümler
1
Beğeniler
6
  • Anakart: Acer Nitro 5
  • İşlemci: Ryzen 5 6600H.
  • Ekran kartı: RTX 3050 Ti.
  • İşletim sistemi: Windows 11.

Arkadşaımın Acer Nitro 5 laptopu mavi ekran veriyor. Temiz Windows 11 kurduk kurarken format ekrnaında 2 kere mavi ekran verdi. Memtest yapılırken PC kapanıyor. Windows RAM testinde gelişmiş test edildi sorun çıkmadı.
Dump https://drive.google.com/file/d/1XvkcH2d3EXSkqhwo7Fsq7AkZhH4VTQSv/view
 
Minidump dosyasını inceledim.

Tüm sürücüleri DDU ile kaldırıp temiz bir şekilde tekrardan kurun. Laptop model numarasına göre sürücüleri indirin. BIOS ayarlarını sıfırlayıp Hyper-V'yi kapatın. Antivirüs yazılımlarını kaldırın.

Eğer bunlarda işe yaramazsa sorun donanımsal olabilir. Ki anlattıklarınıza bakınca bana donanımsal gibi geliyor.

İki adet RAM varsa bu RAM'leri teker teker farklı slotlarda tek başına deneyin. Sorun devam ederse RAM modüllerinde veya RAM slotlarında bir arıza olabilir. Bir de BIOS'u son sürüme güncelleyin. Hâlâ sorun devam ediyor olursa aklıma bir şey gelmiyor başka.

Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff805f224515a, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1750

    Key  : Analysis.Elapsed.mSec
    Value: 15668

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 921

    Key  : Analysis.Init.Elapsed.mSec
    Value: 23609

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 102

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27871.1001

    Key  : Analysis.Version.Description
    Value: 10.2505.01.02 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2505.1.2

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xa

    Key  : Bugcheck.Code.TargetModel
    Value: 0xa

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: AV_nt!RtlRbRemoveNode

    Key  : Failure.Exception.IP.Address
    Value: 0xfffff805f224515a

    Key  : Failure.Exception.IP.Module
    Value: nt

    Key  : Failure.Exception.IP.Offset
    Value: 0x24515a

    Key  : Failure.Hash
    Value: {9b43c07a-2da2-b63c-46ab-1c788c8a28c1}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 38408431

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x24a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7


BUGCHECK_CODE:  a

BUGCHECK_P1: 8

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff805f224515a

FILE_IN_CAB:  082925-20921-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffe487029ea080

READ_ADDRESS: fffff805f2fc44c0: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000008

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  dwm.exe

STACK_TEXT: 
ffffcc07`47f8a128 fffff805`f26b85e9     : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffcc07`47f8a130 fffff805`f26b38a8     : ffffcc07`47f8a2f8 ffffcc07`47f8a508 ffffe487`029eab20 fffff805`f290a9ae : nt!KiBugCheckDispatch+0x69
ffffcc07`47f8a270 fffff805`f224515a     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x468
ffffcc07`47f8a400 fffff805`f2211900     : ffffe487`029eab20 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlRbRemoveNode+0xa
ffffcc07`47f8a430 fffff805`f220ff2b     : 00000000`00000000 00000000`00000008 00000000`00000000 00000000`00000000 : nt!KiAbProcessPostContextSwitch+0x220
ffffcc07`47f8a4e0 fffff805`f22921f1     : ffffe487`029ea080 ffff8580`6ec69180 ffffcc07`47f8a6c8 fffff805`00000000 : nt!KiSwapThread+0x6ab
ffffcc07`47f8a5b0 fffff805`f2291073     : 00000000`00000000 00000000`00000000 ffffcc07`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x271
ffffcc07`47f8a650 fffff805`f22eadf7     : ffffe487`029ea598 00000000`00000011 00000000`00000001 00000000`00000000 : nt!KeWaitForSingleObject+0x773
ffffcc07`47f8a740 fffff805`f28cdff8     : ffff8580`6ec69180 ffffe487`029ea598 00000000`00020000 ffff81d6`74606aab : nt!AlpcpSignalAndWait+0x267
ffffcc07`47f8a7e0 fffff805`f29dd757     : 000000b3`39cff368 00000000`00020000 ffffe486`f436f890 ffffe486`f436f890 : nt!AlpcpReceiveSynchronousReply+0x58
ffffcc07`47f8a840 fffff805`f28542de     : ffffe486`f436f890 00000000`00020000 000000b3`39cff010 000002a6`24165f10 : nt!AlpcpProcessSynchronousRequest+0x2c7
ffffcc07`47f8a960 fffff805`f26b7c58     : ffffcc07`47f8ab20 ffffe487`029ea080 000000b3`39cfed18 80000000`00000001 : nt!NtAlpcSendWaitReceivePort+0x1fe
ffffcc07`47f8aa30 00007fff`b8343a64     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000b3`39cfecf8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`b8343a64


SYMBOL_NAME:  nt!RtlRbRemoveNode+a

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.26100.4946

STACK_COMMAND: .process /r /p 0xffffe486f80ae080; .thread 0xffffe487029ea080 ; kb

BUCKET_ID_FUNC_OFFSET:  a

FAILURE_BUCKET_ID:  AV_nt!RtlRbRemoveNode

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {9b43c07a-2da2-b63c-46ab-1c788c8a28c1}

Followup:     MachineOwner