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Juvelius dedi:

En son oluşturulan Minidump dosyasını paylaşır mısınız?

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Juvelius dedi:

Sorununuzun BattlEye anti-cheat yazılımından kaynaklandığı gözüküyor.

Kod:

KERNEL_MODE_HEAP_CORRUPTION (13a)
The kernel mode heap manager has detected corruption in a heap.
Arguments:
Arg1: 0000000000000011, Type of corruption detected.
Arg2: ffffa682c0010140, Address of the heap that reported the corruption.
Arg3: ffffa682d03cb770, Address at which the corruption was detected.
Arg4: 0000000000000000.

Debugging Details:
------------------

fffff8035651c470: Unable to get MiVisibleState.
Unable to get NonPagedPoolStart.
Unable to get NonPagedPoolEnd.
Unable to get PagedPoolStart.
Unable to get PagedPoolEnd.
HeapDbgInitExtension Failed.

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 3734.

 Key : Analysis.Elapsed.mSec
 Value: 6310.

 Key : Analysis.IO.Other.Mb
 Value: 0

 Key : Analysis.IO.Read.Mb
 Value: 0

 Key : Analysis.IO.Write.Mb
 Value: 0

 Key : Analysis.Init.CPU.mSec
 Value: 218.

 Key : Analysis.Init.Elapsed.mSec
 Value: 3305.

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 100.

 Key : Bugcheck.Code.LegacyAPI
 Value: 0x13a.

 Key : Bugcheck.Code.TargetModel
 Value: 0x13a.

 Key : Dump.Attributes.AsUlong
 Value: 1808.

 Key : Dump.Attributes.DiagDataWrittenToHeader
 Value: 1

 Key : Dump.Attributes.ErrorCode
 Value: 0

 Key : Dump.Attributes.KernelGeneratedTriageDump
 Value: 1

 Key : Dump.Attributes.LastLine
 Value: Dump completed successfully.

 Key : Dump.Attributes.ProgressPercentage
 Value: 0

 Key : Failure.Bucket
 Value: 0x13a_11_BE___BEDaisy!unknown_function

 Key : Failure.Hash
 Value: {6a85b8ad-f8a7-b71c-b9d1-e9d62252af2e}

 Key : Hypervisor.Enlightenments.ValueHex
 Value: 1417df84.

 Key : Hypervisor.Flags.AnyHypervisorPresent
 Value: 1

 Key : Hypervisor.Flags.ApicEnlightened
 Value: 0

 Key : Hypervisor.Flags.ApicVirtualizationAvailable
 Value: 1

 Key : Hypervisor.Flags.AsyncMemoryHint
 Value: 0

 Key : Hypervisor.Flags.CoreSchedulerRequested
 Value: 0

 Key : Hypervisor.Flags.CpuManager
 Value: 1

 Key : Hypervisor.Flags.DeprecateAutoEoi
 Value: 1

 Key : Hypervisor.Flags.DynamicCpuDisabled
 Value: 1

 Key : Hypervisor.Flags.Epf
 Value: 0

 Key : Hypervisor.Flags.ExtendedProcessorMasks
 Value: 1

 Key : Hypervisor.Flags.HardwareMbecAvailable
 Value: 1

 Key : Hypervisor.Flags.MaxBankNumber
 Value: 0

 Key : Hypervisor.Flags.MemoryZeroingControl
 Value: 0

 Key : Hypervisor.Flags.NoExtendedRangeFlush
 Value: 0

 Key : Hypervisor.Flags.NoNonArchCoreSharing
 Value: 1

 Key : Hypervisor.Flags.Phase0InitDone
 Value: 1

 Key : Hypervisor.Flags.PowerSchedulerQos
 Value: 0

 Key : Hypervisor.Flags.RootScheduler
 Value: 0

 Key : Hypervisor.Flags.SynicAvailable
 Value: 1

 Key : Hypervisor.Flags.UseQpcBias
 Value: 0

 Key : Hypervisor.Flags.Value
 Value: 21631230.

 Key : Hypervisor.Flags.ValueHex
 Value: 14a10fe.

 Key : Hypervisor.Flags.VpAssistPage
 Value: 1

 Key : Hypervisor.Flags.VsmAvailable
 Value: 1

 Key : Hypervisor.RootFlags.AccessStats
 Value: 1

 Key : Hypervisor.RootFlags.CrashdumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.CreateVirtualProcessor
 Value: 1

 Key : Hypervisor.RootFlags.DisableHyperthreading
 Value: 0

 Key : Hypervisor.RootFlags.HostTimelineSync
 Value: 1

 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
 Value: 0

 Key : Hypervisor.RootFlags.IsHyperV
 Value: 1

 Key : Hypervisor.RootFlags.LivedumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.MapDeviceInterrupt
 Value: 1

 Key : Hypervisor.RootFlags.MceEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.Nested
 Value: 0

 Key : Hypervisor.RootFlags.StartLogicalProcessor
 Value: 1

 Key : Hypervisor.RootFlags.Value
 Value: 1015.

 Key : Hypervisor.RootFlags.ValueHex
 Value: 3f7.

BUGCHECK_CODE: 13a.

BUGCHECK_P1: 11.

BUGCHECK_P2: ffffa682c0010140.

BUGCHECK_P3: ffffa682d03cb770.

BUGCHECK_P4: 0

FILE_IN_CAB: 030524-15750-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b.

DUMP_FILE_ATTRIBUTES: 0x1808.
 Kernel Generated Triage Dump.

POOL_ADDRESS: Unable to get NonPagedPoolStart.
Unable to get NonPagedPoolEnd.
Unable to get PagedPoolStart.
Unable to get PagedPoolEnd.
unable to get nt!MmSpecialPagesInUse
 ffffa682d03cb770.

FREED_POOL_TAG: BE__.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: RainbowSix.exe

STACK_TEXT:
ffffa50d`5cbf6888 fffff803`55db2954 : 00000000`0000013a 00000000`00000011 ffffa682`c0010140 ffffa682`d03cb770 : nt!KeBugCheckEx
ffffa50d`5cbf6890 fffff803`55db29b4 : 00000000`00000011 00000000`00000000 ffffa682`c0010140 ffffa682`e17a04d8 : nt!RtlpHeapHandleError+0x40
ffffa50d`5cbf68d0 fffff803`55db25d1 : 00000000`00f00030 ffffffff`ffffffff 00000000`00000000 ffffa682`e17a0080 : nt!RtlpHpHeapHandleError+0x58
ffffa50d`5cbf6900 fffff803`55cad59e : ffffa50d`5cbf6b80 ffffa682`e17a0080 ffffa50d`5cbf6b80 00000000`00000002 : nt!RtlpLogHeapFailure+0x45
ffffa50d`5cbf6930 fffff803`55a7f219 : ffffa682`c0010380 00000000`000000ff ffff50f0`9a845b3c 00010001`00000000 : nt!RtlpHpLfhSubsegmentFreeBlock+0x1b31ce
ffffa50d`5cbf69c0 fffff803`562ac2b0 : ffffa682`d03cb770 00000000`00000002 00000000`ffffff8d 00000000`00000001 : nt!RtlpHpFreeHeap+0x159
ffffa50d`5cbf6a60 fffff803`d217d2d6 : ffffa50d`00004542 ffff800b`9c986240 ffff50f0`00000002 00000000`00000030 : nt!ExFreePoolWithTag+0x1a0
ffffa50d`5cbf6af0 ffffa50d`00004542 : ffff800b`9c986240 ffff50f0`00000002 00000000`00000030 00000000`00000000 : BEDaisy+0x4bd2d6
ffffa50d`5cbf6af8 ffff800b`9c986240 : ffff50f0`00000002 00000000`00000030 00000000`00000000 ffffa682`d3b38e10 : 0xffffa50d`00004542
ffffa50d`5cbf6b00 ffff50f0`00000002 : 00000000`00000030 00000000`00000000 ffffa682`d3b38e10 00000000`00000010 : 0xffff800b`9c986240
ffffa50d`5cbf6b08 00000000`00000030 : 00000000`00000000 ffffa682`d3b38e10 00000000`00000010 ffffa682`ccf749a0 : 0xffff50f0`00000002
ffffa50d`5cbf6b10 00000000`00000000 : ffffa682`d3b38e10 00000000`00000010 ffffa682`ccf749a0 fffff803`5650c550 : 0x30.

SYMBOL_NAME: BEDaisy+4bd2d6

MODULE_NAME: BEDaisy.

IMAGE_NAME: BEDaisy.sys

STACK_COMMAND: .cxr; .ecxr ; kb.

BUCKET_ID_FUNC_OFFSET: 4bd2d6.

FAILURE_BUCKET_ID: 0x13a_11_BE___BEDaisy!unknown_function

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {6a85b8ad-f8a7-b71c-b9d1-e9d62252af2e}

Followup: MachineOwner

Sorununuzun çözülebilmesi için bu adımları deneyebilirsiniz:

• BattlEye anti-cheat yazılımını kaldırın. Oyunun dosya konumunda yazılımın yükleme, onarma aracı olmalı, oradan tekrar yükleyin. Yükledikten sonra onarım işlemi de yapabilirsiniz. Bu işlemlerden sonra sorun devam ediyorsa, BattlEye yazılımını tamamen kaldırın ve yüklü değilken oyuna giriş yapın.
• Herhangi bir antivirüs yazılımı kullanıyorsanız devre dışı bırakmayı deneyin.
• BIOS sürümünüzü güncelleyin. Bilgisayarınız için en son çıkış yapan BIOS sürümünün dosyasını buradan indirebilirsiniz: https://support.hp.com/tr-tr/driver...laptop-15-fa1000/model/2101561446?sku=7N9U9EA

BIOS güncellemesinin sorunsuz yapılabilmesi için işletim sisteminiz Windows 10 ise Windows 11'e yükseltin.

Adımları uyguladıktan sonra sorununuz çözülmezse ve tekrar mavi ekran hatası alırsanız belirtin.

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