Çözüldü X7T-5070 laptopta siyah ekran sorunu

Techh · 26 Kasım 2025

Merhaba,

LoL oynadığım ve Chrome tarayıcı üzerinden YouTube'dan podcast dinlediğim bir esnada bilgisayar kilitlendi ve takılma sesi eşliğinde siyah ekrana düşerek yeniden başladı. Minidump klasörüne bakmaya girdiğimde, bundan önce iki adet daha .dmp dosyasının oluşmuş olduğunu gördüm. Bu üç .dmp dosyasının, Windbg uygulamasıyla çözümleniş hali aşağıda yer alıyor:

Bilgisayarın yanında gelen USB üzerinden sürücüleri kurdum. Nvidia APP üzerinden de "Temiz Kurulum" seçeneği ile birlikte en yeni sürücüye geçtim.

Bu esnada, cihazı ofis modunda kullanıyordum. İki kere oyun 30 FPS'e kilitlendi. Mod değiştirdiğimde 220 FPS civarlarına geri çıkıyordu. Nvidia APP üzerinden "Battery Boost" ayarını kapatarak oynamaya devam ettim.

Güncelleme: "Battery Boost" ayarını kapatmak da oyunun 30 FPS'e kilitlenme durumunu gideremedi.

1.

Kod:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff880c77ef1010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80480f80dc0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 7656

    Key  : Analysis.Elapsed.mSec
    Value: 20655

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 1468

    Key  : Analysis.Init.Elapsed.mSec
    Value: 30153

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 121

    Key  : Analysis.Version.DbgEng
    Value: 10.0.29457.1000

    Key  : Analysis.Version.Description
    Value: 10.2506.23.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2506.23.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x116

    Key  : Bugcheck.Code.TargetModel
    Value: 0x116

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x116_IMAGE_nvlddmkm.sys

    Key  : Failure.Exception.IP.Address
    Value: 0xfffff80480f80dc0

    Key  : Failure.Exception.IP.Module
    Value: nvlddmkm

    Key  : Failure.Exception.IP.Offset
    Value: 0x1a50dc0

    Key  : Failure.Hash
    Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 55185662

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x34a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7

    Key  : WER.System.BIOSRevision
    Value: 5.32.0.0


BUGCHECK_CODE:  116

BUGCHECK_P1: ffff880c77ef1010

BUGCHECK_P2: fffff80480f80dc0

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

FILE_IN_CAB:  112225-19281-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffff880c5f0e7400

VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffff880c77ef1010
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.

PROCESS_OBJECT: 0000000000000004

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1 (!blackboxwinlogon)


CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
ffff8601`2d57d7d8 fffff804`63356d5d     : 00000000`00000116 ffff880c`77ef1010 fffff804`80f80dc0 ffffffff`c000009a : nt!KeBugCheckEx
ffff8601`2d57d7e0 fffff804`635c9156     : fffff804`80f80dc0 ffff880c`7379c7e0 00000000`00000004 ffff880c`77ef1010 : dxgkrnl!TdrBugcheckOnTimeout+0x101
ffff8601`2d57d820 fffff804`63365aa6     : 00000000`00000000 00000000`00002000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x232
ffff8601`2d57d850 fffff804`6339e525     : ffff880c`00000100 00000000`00000000 ffff8601`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x59a
ffff8601`2d57d8e0 fffff804`6339e682     : fffff804`d218dac0 00000000`00000000 ffffaf81`e4c51100 fffff804`d21cfb40 : dxgkrnl!TdrResetFromTimeout+0x15
ffff8601`2d57d910 fffff804`d14db8ac     : ffff880c`5f0e7400 ffff880c`5c6bebe0 ffff8601`2d57da00 ffff880c`5c6bebe0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22
ffff8601`2d57d950 fffff804`d16815ea     : ffff880c`5f0e7400 ffff880c`5f0e7400 fffff804`d14db2c0 ffff880c`5c6bebe0 : nt!ExpWorkerThread+0x5ec
ffff8601`2d57db30 fffff804`d189fd74     : ffffaf81`e4c51180 ffff880c`5f0e7400 fffff804`d1681590 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
ffff8601`2d57db80 00000000`00000000     : ffff8601`2d57e000 ffff8601`2d577000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  nvlddmkm+1a50dc0

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND: .process /r /p 0xffff880c5c4e8040; .thread 0xffff880c5f0e7400 ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup:     MachineOwner
---------

2.

Kod:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffd70984f11470, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80297730dc0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1187

    Key  : Analysis.Elapsed.mSec
    Value: 3461

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 1828

    Key  : Analysis.Init.Elapsed.mSec
    Value: 159155

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 121

    Key  : Analysis.Version.DbgEng
    Value: 10.0.29457.1000

    Key  : Analysis.Version.Description
    Value: 10.2506.23.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2506.23.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x116

    Key  : Bugcheck.Code.TargetModel
    Value: 0x116

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x116_IMAGE_nvlddmkm.sys

    Key  : Failure.Exception.IP.Address
    Value: 0xfffff80297730dc0

    Key  : Failure.Exception.IP.Module
    Value: nvlddmkm

    Key  : Failure.Exception.IP.Offset
    Value: 0x1a50dc0

    Key  : Failure.Hash
    Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 55185662

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x34a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7

    Key  : WER.System.BIOSRevision
    Value: 5.32.0.0


BUGCHECK_CODE:  116

BUGCHECK_P1: ffffd70984f11470

BUGCHECK_P2: fffff80297730dc0

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

FILE_IN_CAB:  112425-25781-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffd70978d51040

VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffd70984f11470
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.

PROCESS_OBJECT: 0000000000000004

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1 (!blackboxwinlogon)


CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
ffffb003`f893f7d8 fffff802`77826d5d     : 00000000`00000116 ffffd709`84f11470 fffff802`97730dc0 ffffffff`c000009a : nt!KeBugCheckEx
ffffb003`f893f7e0 fffff802`77a99156     : fffff802`97730dc0 ffffd709`675f9010 00000000`00000004 ffffd709`84f11470 : dxgkrnl!TdrBugcheckOnTimeout+0x101
ffffb003`f893f820 fffff802`77835aa6     : 00000000`00000000 00000000`00002000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x232
ffffb003`f893f850 fffff802`7786e525     : ffffd709`00000100 00000000`00000000 ffffb003`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x59a
ffffb003`f893f8e0 fffff802`7786e682     : fffff802`78de1890 00000000`00000000 00000000`00000000 fffff802`e67cfb40 : dxgkrnl!TdrResetFromTimeout+0x15
ffffb003`f893f910 fffff802`e5adb8ac     : ffffd709`78d51040 ffffd709`5061eaa0 ffffd709`5061ea00 ffffd709`73ee20e0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22
ffffb003`f893f950 fffff802`e5c815ea     : ffffd709`78d51040 ffffd709`78d51040 fffff802`e5adb2c0 ffffd709`5061eaa0 : nt!ExpWorkerThread+0x5ec
ffffb003`f893fb30 fffff802`e5e9fd74     : ffffe700`873a2180 ffffd709`78d51040 fffff802`e5c81590 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
ffffb003`f893fb80 00000000`00000000     : ffffb003`f8940000 ffffb003`f8939000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  nvlddmkm+1a50dc0

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND: .process /r /p 0xffffd709504d1040; .thread 0xffffd70978d51040 ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

Followup:     MachineOwner
---------

3.

Kod:

VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 0000000000000037, The subtype of the BugCheck:
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4109

    Key  : Analysis.Elapsed.mSec
    Value: 34243

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 5

    Key  : Analysis.Init.CPU.mSec
    Value: 2171

    Key  : Analysis.Init.Elapsed.mSec
    Value: 54799

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 111

    Key  : Analysis.Version.DbgEng
    Value: 10.0.29457.1000

    Key  : Analysis.Version.Description
    Value: 10.2506.23.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2506.23.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x10e

    Key  : Bugcheck.Code.TargetModel
    Value: 0x10e

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x10e_37_dxgmms2!VIDMM_GLOBAL::EnsureLockedPages

    Key  : Failure.Hash
    Value: {ad5e2e6c-33d9-5cb2-a19b-f33cceee5dc0}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 55185662

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x34a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7

    Key  : WER.System.BIOSRevision
    Value: 5.32.0.0


BUGCHECK_CODE:  10e

BUGCHECK_P1: 37

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB:  112625-25218-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffd00e9a138180

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1 (!blackboxwinlogon)


CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
ffff9489`c0477638 fffff807`7a411316     : 00000000`0000010e 00000000`00000037 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff9489`c0477640 fffff807`97460fc9     : ffffd00e`9a1b5000 ffffbc83`a7106ad0 ffffd00e`9a1b5000 00000000`00000002 : watchdog!WdLogSingleEntry5+0x156
ffff9489`c04776d0 fffff807`974355b0     : ffffbc83`efeeee01 ffffbab8`f6171c8e 00000077`535d5f9e ffffd00e`9a1b5000 : dxgmms2!VIDMM_GLOBAL::EnsureLockedPages+0x161
ffff9489`c0477790 fffff807`973f9850     : ffffbc83`a8d966f0 ffffbc83`efeeee80 ffffd00e`9a1b5000 00000000`00000000 : dxgmms2!VIDMM_GLOBAL::UnlockAllocation+0x1a4
ffff9489`c0477810 fffff807`973f9b02     : ffffbc83`a8d966f0 ffffd00e`95722d00 ffffd00e`95722d00 ffffd00e`95722dc0 : dxgmms2!VIDMM_SEGMENT::UnlockAllocationBackingStore+0xcc
ffff9489`c0477850 fffff807`9740b91d     : ffffbc83`a8d966f0 ffff9489`c0477910 ffffd00e`95722dc0 fffff807`97425744 : dxgmms2!VIDMM_SYSMEM_SEGMENT::EvictResource+0xb2
ffff9489`c04778a0 fffff807`9740bc81     : 00000000`00000001 fffff807`e88e9812 00000000`00000001 7fffffff`ffffff00 : dxgmms2!VIDMM_PHYSICAL_ADAPTER::EvictResources+0x275
ffff9489`c0477950 fffff807`9740bbda     : 00000000`00000000 ffffd00e`9a1b5000 00000000`00000002 fffff807`9743e6a6 : dxgmms2!VIDMM_SEGMENT::CleanupMarkedForEvictionAllocations+0x59
ffff9489`c0477990 fffff807`974401b7     : 00000000`00000000 ffff9489`c0477ac9 80000000`00000000 ffffd00e`9a1b5000 : dxgmms2!VIDMM_GLOBAL::CleanupMarkedForEvictionAllocationsWorker+0x76
ffff9489`c04779d0 fffff807`97442696     : 00000000`00000000 ffffd00e`9a1bec20 ffffbc83`85fd9000 ffffbc83`85fd9000 : dxgmms2!VIDMM_GLOBAL::CleanupMarkedForEvictionAllocations+0x12f
ffff9489`c0477a10 fffff807`e8a815ea     : ffffd00e`9a138100 fffff807`97441700 ffff9980`7aa9d100 066fe47f`b19bbd02 : dxgmms2!VidMmWorkerThreadProc+0xf36
ffff9489`c0477b30 fffff807`e8c9fd74     : ffff9980`7aa9d180 ffffd00e`9a138180 fffff807`e8a81590 01fa8312`7401ea83 : nt!PspSystemThreadStartup+0x5a
ffff9489`c0477b80 00000000`00000000     : ffff9489`c0478000 ffff9489`c0471000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  dxgmms2!VIDMM_GLOBAL::EnsureLockedPages+161

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.26100.7171

STACK_COMMAND: .process /r /p 0xffffd00e824d8040; .thread 0xffffd00e9a138180 ; kb

BUCKET_ID_FUNC_OFFSET:  161

FAILURE_BUCKET_ID:  0x10e_37_dxgmms2!VIDMM_GLOBAL::EnsureLockedPages

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {ad5e2e6c-33d9-5cb2-a19b-f33cceee5dc0}

Followup:     MachineOwner
---------

@Recep Baltaş

Recep Baltaş · 26 Kasım 2025

Selamlar, paylaştığınız dökümlere baktığımda ekran kartı arızası olduğunu görüyorum. Cihazı muhtemelen servise göndermeniz gerekiyor.

Techh · 29 Kasım 2025

Recep Baltaş dedi:
Selamlar, paylaştığınız dökümlere baktığımda ekran kartı arızası olduğunu görüyorum. Cihazı muhtemelen servise göndermeniz gerekiyor.

Desteğiniz için teşekkür ederim. Firma, ürünün değişimine onay verdi.

Bir sorum daha olacaktı. Frametime değerinin spike yapması ve akabinde yaşanan FPS düşüşü, ne sıklıkla yaşanırsa bir sorun sayılabilir ? Bundan önce, 4060 Mobile'de acı bir deneyim yaşadığım ve korkarak yaklaştığım bir bir konu.

Çözüldü X7T-5070 laptopta siyah ekran sorunu

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