ASUS ROG STRIX G16 Thunderbolt bağlantı sorunu

Merhaba.

Forumda cok yeniyim ve yurt dışından ulasiyorum sizlere. 4 ay once satin aldigim ASUS ROG STRIX G16 (2024) laptopta Windows 25H2 yuklu ve Thunderbolt portu mevcut. Thunderbolt ve docking station sadece ve sadece BIOS ekraninda calisiyor. BIOS ekranindan cikar cikmaz docking station ile goruntu aktarimi duruyor. Docking station diger tum laptoplarla calisiyor. Durumu ASUS servise ilettim ve bana yeni BIOS guncellemesini beklemem gerektigini soylediler. En son guncelleme V322 6 ay once gelmis. Sizce ne yapmaliyim? Yardimlariniz ve yorumlariniz icin cok teşekkürler. Sayin @Recep Baltaş

Recep bey, öncelikle ilginiz için çok teşekkürler.
En son Asus Support Hollanda'dan Gaming NB G614JIR; ASUS Service No=E26020010741-0014 başlığı altında şu mesajı aldım:
On Tue, Apr 7, 2026, 14:58 ASUS Support <[email protected]> wrote:

Dear Mr Burak,
We have received an update from our headquarters confirming that BIOS version 322 did not successfully update the Power Delivery firmware. We are currently awaiting further test results, and should this prove to be a purely firmware-related issue, a resolution may be feasible. In the interim, we kindly request that perform several diagnostic steps: we would like to advice to test various cables connecting the dock to the monitor, and clarify whether the reported issue manifests with DisplayPort or HDMI connections. Furthermore, we require the precise model name of the AOC monitors in question. Lastly, it is crucial to note that on the ASUS G614JIR model, the Thunderbolt 4 (TB4) and USB-C USB 3.2 Gen2 ports are distinct; therefore, we need confirmation as to whether the user has specifically tested the USB-C USB 3.2 Gen2 port

I hope to informed you well.

Kind Regards,
Beau Ernst
Asus Customer Service
Asus Technical Support Site: http://support.asus.com