Laptopta DRIVER_POWER_STATE_FAILURE hatası

jjEnes

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5 Şubat 2024
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1.5 aylık laptopumda aşağıdaki mavi ekran hatasını aldım, ne yapmam lazım? Çözümü nedir? Yardımcı olursanız sevinirim.

 
Son düzenleyen: Moderatör:
Minidump dosyanızı paylaşınız:

 
Sürücü yükseltmesi yaparken mi aldın?

Hayır, zaten bilgisayarı alıp kurduğumdan beri arada sırada açılışlarda takılıyor. Yine açılırken takıldı ama bu sefer güç tuşuna uzunca basarak tekrar başlatmaktansa bekleyim dedim ve bu hatayı verdi.
 
2 mesaj atılmış sen birini dikkate alıyorsun. Sürücü yükseltmesi yaparken ben de bu mavi ekranı almıştım, o sebepten çözüm önermek için sordum. Sorun başka sebepten ise tespit edip düzeltmek için Minidump dosyalarını drive'a yükleyip paylaşman gerekiyor.
 

Buyurun Yandex
Umarım doğru yapmışımdır.

Dışarı çıkmam gerekti paylaşamadım şimdi eve geldim paylaştım
 
Donanımsal olması muhtemel ama siz yine de BIOS'u 1.19 sürümüne güncelleyin:


Kod:
Machine ID Information [From Smbios 3.4, DMIVersion 0, Size=1520]
BiosMajorRelease = 1
BiosMinorRelease = 10
FirmwareMajorRelease = 1
FirmwareMinorRelease = 6
BiosVendor = INSYDE Corp.
BiosVersion = V1.10
BiosReleaseDate = 05/31/2023
SystemManufacturer = Acer
SystemProductName = Nitro AN16-41
SystemFamily = Acer Nitro 16
SystemVersion = V1.10
SystemSKU = 0000000000000000
BaseBoardManufacturer = RB
BaseBoardProduct = Sierra_PEH
BaseBoardVersion = V1.10

Kod:
DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above.
Arg2: 0000000000001e00, The watchdog period (in ticks).
Arg3: fffff80317d1d340, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding the cumulative timeout
Arg4: 0000000000000000

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: TickPeriods                                   ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3046

    Key  : Analysis.Elapsed.mSec
    Value: 9756

    Key  : Analysis.IO.Other.Mb
    Value: 4

    Key  : Analysis.IO.Read.Mb
    Value: 12

    Key  : Analysis.IO.Write.Mb
    Value: 36

    Key  : Analysis.Init.CPU.mSec
    Value: 874

    Key  : Analysis.Init.Elapsed.mSec
    Value: 10638

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 89

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x133

    Key  : Dump.Attributes.AsUlong
    Value: 1808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x133_ISR_nt!KeAccumulateTicks

    Key  : Failure.Hash
    Value: {65350307-c3b9-f4b5-8829-4d27e9ff9b06}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 4853999

    Key  : Hypervisor.Flags.ValueHex
    Value: 4a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7


BUGCHECK_CODE:  133

BUGCHECK_P1: 1

BUGCHECK_P2: 1e00

BUGCHECK_P3: fffff80317d1d340

BUGCHECK_P4: 0

FILE_IN_CAB:  020524-13046-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1808
  Kernel Generated Triage Dump

DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT: 
fffff803`127a79e8 fffff803`17212bb9     : 00000000`00000133 00000000`00000001 00000000`00001e00 fffff803`17d1d340 : nt!KeBugCheckEx
fffff803`127a79f0 fffff803`17212421     : 000006ae`9cca288d fffff803`17418cba 00000000`00022f97 00000000`00000000 : nt!KeAccumulateTicks+0x239
fffff803`127a7a50 fffff803`1720fa2f     : 00000000`0000000c 00000000`00001388 00000000`00022f00 00000000`00014d8b : nt!KiUpdateRunTime+0xd1
fffff803`127a7c00 fffff803`17210618     : 00000000`00000000 ffffe701`846be400 fffff803`1243f180 00000000`00000000 : nt!KiUpdateTime+0x63f
fffff803`127a7ea0 fffff803`1720feda     : fffff803`17c5ff80 ffffe701`846be470 ffffe701`846be470 00000000`00000000 : nt!KeClockInterruptNotify+0x228
fffff803`127a7f40 fffff803`17324b2c     : 00000005`36e206ed fffff803`17d0d5b0 fffff803`17d0d660 00000000`00000000 : nt!HalpTimerClockInterrupt+0x10a
fffff803`127a7f70 fffff803`17418cba     : ffffce89`1473d2b0 fffff803`17d0d5b0 00000000`00000000 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0x9c
fffff803`127a7fb0 fffff803`17419567     : ffffce89`1473d2b0 00000000`00000000 00000000`00000000 00000000`00000400 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
ffffce89`1473d230 fffff803`1288001c     : fffff803`17412cfb ffffce89`1473d608 ffffce89`1473d600 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffffce89`1473d3c8 fffff803`17412cfb     : ffffce89`1473d608 ffffce89`1473d600 00000000`00000000 ffff5b91`81e07c40 : 0xfffff803`1288001c
ffffce89`1473d3d0 fffff803`17342d62     : 00000000`00118ac6 ffffba09`7c7045a0 ba097c70`47380420 fffff803`17418395 : nt!HvlSwitchToVsmVtl1+0xab
ffffce89`1473d510 fffff803`173d0b32     : 00000000`00000010 ffffce89`1473d6d0 00000000`00118ac8 00000000`00000001 : nt!VslpEnterIumSecureMode+0x2d2
ffffce89`1473d5e0 fffff803`174c1396     : 00000000`01000010 00000000`00040216 ffffce89`1473d6c0 ffff9580`034a0580 : nt!KeSetPagePrivilege+0x6e
ffffce89`1473d6a0 fffff803`173337f4     : 00000000`00000000 ffffce89`1473d849 00000000`00000002 00000000`00000001 : nt!MiClearPfnImageVerified+0x18d9ee
ffffce89`1473d6f0 fffff803`1764e156     : 00000000`00000000 fffff803`00000000 ffffce89`1473d849 00000000`00000002 : nt!MiRestoreTransitionPte+0x48
ffffce89`1473d770 fffff803`1764f502     : ffff9580`034a0580 00000000`00000002 fffff803`17c6b0c0 fffff803`17c6bda0 : nt!MiDiscardTransitionPteEx+0x16
ffffce89`1473d7a0 fffff803`1764f0d6     : 00000000`00121253 00000000`00000000 ffffffff`ffffffff 00000000`00000002 : nt!MiRemoveLowestPriorityStandbyPage+0x19e
ffffce89`1473d8b0 fffff803`17625ad2     : fffff803`17c6b0c0 fffff803`17c67050 00000000`00000000 00000000`00000000 : nt!MiPurgePartitionStandby+0x86
ffffce89`1473d8f0 fffff803`176271df     : 00000000`00000000 00000000`00000001 ffffba09`774e2cd0 fffff803`173546f6 : nt!MiMirrorPurgePartitionPages+0x12
ffffce89`1473d920 fffff803`176246c5     : ffffba09`775206e0 ffffba09`77458c70 ffffba09`00000000 fffff803`17d4aac0 : nt!MiIterateOverPartitions+0x11f
ffffce89`1473d970 fffff803`17234f85     : ffffba09`00000000 ffffce89`1473da00 ffffba09`77520040 ffffce89`1473dac0 : nt!MiFinishResume+0x145
ffffce89`1473d9c0 fffff803`17307167     : ffffba09`77520040 00000000`00000108 ffffba09`77520040 fffff803`17234e30 : nt!ExpWorkerThread+0x155
ffffce89`1473dbb0 fffff803`1741bb94     : ffffe701`83bcd180 ffffba09`77520040 fffff803`17307110 afafafaf`afafafaf : nt!PspSystemThreadStartup+0x57
ffffce89`1473dc00 00000000`00000000     : ffffce89`1473e000 ffffce89`14737000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  nt!KeAccumulateTicks+239

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.3007

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  239

FAILURE_BUCKET_ID:  0x133_ISR_nt!KeAccumulateTicks

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {65350307-c3b9-f4b5-8829-4d27e9ff9b06}
 
İfadeler: 683
@jjEnes her iki dump dosyasını da paylaşır mısınız?

Bu da ikincisi Yandex.


Recep Abi BIOS güncellemesi falan bildiğim şeyler değil komple mahvederim diye korkuyorum. Nasıl yaparım riski var mıdır?
 
Son düzenleyen: Moderatör:
Sorun AMD gpio2 sürücüsünde gözüküyor.

Rich (BB code):
*** WARNING: Unable to verify timestamp for amdgpio2.sys
 \Driver\amdgpio2

Ayrıca yine cihaz hakkında bilgi topladığımızda sorun yine aynı kapıya çıkıyor.

Rich (BB code):
DevNode 0xffffe28cb9814aa0 for PDO 0xffffe28cb86ddda0
 Parent 0xffffe28cb8875bf0 Sibling 0xffffe28cb96bdaa0 Child 0000000000
 InstancePath is "ACPI\AMDI0030\0" << Sürücü donanım kimliği.
 ServiceName is "amdgpio2"

Sürücün de zaten 2020 yılından kalma. Bunu güncellemek lazım.

Rich (BB code):
lmvm amdgpio2
Browse full module list
start end module name
fffff800`502d0000 fffff800`502dd000 amdgpio2 T (no symbols)
 Loaded symbol image file: amdgpio2.sys
 Image path: amdgpio2.sys
 Image name: amdgpio2.sys
 Browse all global symbols functions data
 Timestamp: Wed Mar 11 14:15:48 2020 (5E68C864)<< sürücün eski
 CheckSum: 0000FA1F
 ImageSize: 0000D000
 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
 Information from resource tables:

Chipset sürücüsünü güncelleyerek başlayabiliriz. Sürücü sitesinden chipset driver indir gpio2'den devam et ve şu dosyayı masaüstüne at.



Sonrasında kurulumu şu rehbere göre yaparsın.
 
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