Yaklaşık bu sorunu çözmem 6 ayımı aldı ve onca teknik servisten sonra sorunun işlemcide kronik ve çok nadir bir sorun olduğunu çözdük ve aldığım firmadan garantiyi kullanarak yeni bir 9950 aldık ve şu an sorunsuz çalışıyor sistem.Sistem, NVIDIA ekran sürücüsünün (nvlddmkm.sys) GPU zaman aşımı süresi içinde yanıt verememesi ve tamamlanamayan bir Zaman Aşımı Algılama ve Kurtarma (TDR) sıfırlamasına neden olması sebebiyle VIDEO_TDR_FAILURE (0x116) hatası vermiş.
- Güvenilirlik: WinDbg onaylı
- Hata Denetimi (Bugcheck): 0x116 VIDEO_TDR_FAILURE
- Windows sürümü (build): 26100.6584
- Muhtemel suçlu: nvlddmkm.sys (NVIDIA GPU çekirdek modu sürücüsü)
- Görüntü (Image): nvlddmkm.sys
- Sembol: nvlddmkm+1a45a50
- Hata havuzu (Failure bucket): 0x116_IMAGE_nvlddmkm.sys
Önerilen sonraki adımlar
Temel çökme bilgileri WinDbg çıktısından alınmıştır; açıklama ve öneriler yapay zeka desteklidir.
- GPU'da yapılmış herhangi bir hız aşırtma (overclock) veya düşük voltaj (undervolt) işlemi varsa kaldırın ve ekran kartını varsayılan hızlarına sıfırlayın.
- Anakart yonga seti (chipset) sürücülerini ve sistem BIOS/UEFI'sini en son sürümlerine güncelleyin.
Kod:Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ............................................... Loading User Symbols Loading unloaded module list ............. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffbf0fbc4ed010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff805b2567a90, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 984 Key : Analysis.Elapsed.mSec Value: 1037 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 296 Key : Analysis.Init.Elapsed.mSec Value: 816 Key : Analysis.Memory.CommitPeak.Mb Value: 91 Key : Analysis.Version.DbgEng Value: 10.0.28000.2114 Key : Analysis.Version.Description Value: 10.2506.23.01 amd64fre Key : Analysis.Version.Ext Value: 1.2506.23.1 Key : Bugcheck.Code.LegacyAPI Value: 0x116 Key : Bugcheck.Code.TargetModel Value: 0x116 Key : Dump.Attributes.AsUlong Value: 0x21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0x0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys Key : Failure.Exception.IP.Address Value: 0xfffff805b2567a90 Key : Failure.Exception.IP.Module Value: nvlddmkm Key : Failure.Exception.IP.Offset Value: 0x1a47a90 Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Key : Hypervisor.Enlightenments.ValueHex Value: 0x7497cf94 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 1 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 0 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 0 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 38408431 Key : Hypervisor.Flags.ValueHex Value: 0x24a10ef Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 0x3f7 Key : WER.System.BIOSRevision Value: 16.5.0.0 BUGCHECK_CODE: 116 BUGCHECK_P1: ffffbf0fbc4ed010 BUGCHECK_P2: fffff805b2567a90 BUGCHECK_P3: ffffffffc000009a BUGCHECK_P4: 4 FILE_IN_CAB: 091925-19718-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffffbf0fb46d3040 VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffbf0fbc4ed010 dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffbf0fbc4ed010 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 0000000000000004 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 (!blackboxwinlogon) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffffe48d`0598f218 fffff805`6aef4a0d : 00000000`00000116 ffffbf0f`bc4ed010 fffff805`b2567a90 ffffffff`c000009a : nt!KeBugCheckEx ffffe48d`0598f220 fffff805`6b169076 : fffff805`b2567a90 ffffbf0f`82f867e0 00000000`00000004 ffffbf0f`bc4ed010 : dxgkrnl!TdrBugcheckOnTimeout+0x101 ffffe48d`0598f260 fffff805`6af0366e : 00000000`00000000 00000000`00002000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x232 ffffe48d`0598f290 fffff805`6af3b1d5 : ffffbf0f`00000100 00000000`00000000 ffffe48d`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x59a ffffe48d`0598f320 fffff805`6af3b332 : ffffbf0f`8030e260 00000000`00000000 ffff8081`97c51100 fffff805`d9dcfbc0 : dxgkrnl!TdrResetFromTimeout+0x15 ffffe48d`0598f350 fffff805`d9104ddc : ffffbf0f`b46d3040 ffffbf0f`7469aae0 ffffbf0f`7469aa00 fffff805`6c3ae3a0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22 ffffe48d`0598f390 fffff805`d9287c2a : ffffbf0f`b46d3040 ffffbf0f`b46d3040 fffff805`d91047f0 ffffbf0f`7469aae0 : nt!ExpWorkerThread+0x5ec ffffe48d`0598f570 fffff805`d94a0b24 : ffff8081`97c51180 ffffbf0f`b46d3040 fffff805`d9287bd0 00000000`00000246 : nt!PspSystemThreadStartup+0x5a ffffe48d`0598f5c0 00000000`00000000 : ffffe48d`05990000 ffffe48d`05989000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nvlddmkm+1a47a90 MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .process /r /p 0xffffbf0f7455b040; .thread 0xffffbf0fb46d3040 ; kb FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Followup: MachineOwner --------- Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ............................................... Loading User Symbols Loading unloaded module list ............. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffff8c08397d7010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff8044e897a90, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 984 Key : Analysis.Elapsed.mSec Value: 1035 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 234 Key : Analysis.Init.Elapsed.mSec Value: 850 Key : Analysis.Memory.CommitPeak.Mb Value: 91 Key : Analysis.Version.DbgEng Value: 10.0.28000.2114 Key : Analysis.Version.Description Value: 10.2506.23.01 amd64fre Key : Analysis.Version.Ext Value: 1.2506.23.1 Key : Bugcheck.Code.LegacyAPI Value: 0x116 Key : Bugcheck.Code.TargetModel Value: 0x116 Key : Dump.Attributes.AsUlong Value: 0x21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0x0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys Key : Failure.Exception.IP.Address Value: 0xfffff8044e897a90 Key : Failure.Exception.IP.Module Value: nvlddmkm Key : Failure.Exception.IP.Offset Value: 0x1a47a90 Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Key : Hypervisor.Enlightenments.ValueHex Value: 0x7497cf94 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 1 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 0 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 0 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 38408431 Key : Hypervisor.Flags.ValueHex Value: 0x24a10ef Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 0x3f7 Key : WER.System.BIOSRevision Value: 16.5.0.0 BUGCHECK_CODE: 116 BUGCHECK_P1: ffff8c08397d7010 BUGCHECK_P2: fffff8044e897a90 BUGCHECK_P3: ffffffffc000009a BUGCHECK_P4: 4 FILE_IN_CAB: 091925-18781-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffff8c0832f05040 VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffff8c08397d7010 dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffff8c08397d7010 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 0000000000000004 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 (!blackboxwinlogon) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffff9d01`5b637218 fffff804`079a4a0d : 00000000`00000116 ffff8c08`397d7010 fffff804`4e897a90 ffffffff`c000009a : nt!KeBugCheckEx ffff9d01`5b637220 fffff804`07c19076 : fffff804`4e897a90 ffff8c08`25fdc820 00000000`00000004 ffff8c08`397d7010 : dxgkrnl!TdrBugcheckOnTimeout+0x101 ffff9d01`5b637260 fffff804`079b366e : 00000000`00000000 00000000`00002000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x232 ffff9d01`5b637290 fffff804`079eb1d5 : ffff8c08`00000100 00000000`00000000 ffff9d01`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x59a ffff9d01`5b637320 fffff804`079eb332 : ffff8c08`1532a260 00000000`00000000 ffffc980`14191100 fffff804`769cfbc0 : dxgkrnl!TdrResetFromTimeout+0x15 ffff9d01`5b637350 fffff804`75d04ddc : ffff8c08`32f05040 ffff8c08`09702ae0 ffff8c08`09702a00 fffff804`4bf87eb0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22 ffff9d01`5b637390 fffff804`75e87c2a : ffff8c08`32f05040 ffff8c08`32f05040 fffff804`75d047f0 ffff8c08`09702ae0 : nt!ExpWorkerThread+0x5ec ffff9d01`5b637570 fffff804`760a0b24 : ffffc980`14191180 ffff8c08`32f05040 fffff804`75e87bd0 ff6a8e9e`ff6c90a0 : nt!PspSystemThreadStartup+0x5a ffff9d01`5b6375c0 00000000`00000000 : ffff9d01`5b638000 ffff9d01`5b631000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nvlddmkm+1a47a90 MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .process /r /p 0xffff8c080954e040; .thread 0xffff8c0832f05040 ; kb FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Followup: MachineOwner --------- Loading Kernel Symbols ............................................................... ................................................................ ................................................................ .................................. Loading User Symbols Loading unloaded module list ................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffb38268806010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff80574347a90, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 968 Key : Analysis.Elapsed.mSec Value: 1082 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 265 Key : Analysis.Init.Elapsed.mSec Value: 856 Key : Analysis.Memory.CommitPeak.Mb Value: 91 Key : Analysis.Version.DbgEng Value: 10.0.28000.2114 Key : Analysis.Version.Description Value: 10.2506.23.01 amd64fre Key : Analysis.Version.Ext Value: 1.2506.23.1 Key : Bugcheck.Code.LegacyAPI Value: 0x116 Key : Bugcheck.Code.TargetModel Value: 0x116 Key : Dump.Attributes.AsUlong Value: 0x21008 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0x0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys Key : Failure.Exception.IP.Address Value: 0xfffff80574347a90 Key : Failure.Exception.IP.Module Value: nvlddmkm Key : Failure.Exception.IP.Offset Value: 0x1a47a90 Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Key : WER.System.BIOSRevision Value: 16.5.0.0 BUGCHECK_CODE: 116 BUGCHECK_P1: ffffb38268806010 BUGCHECK_P2: fffff80574347a90 BUGCHECK_P3: ffffffffc000009a BUGCHECK_P4: 4 FILE_IN_CAB: 091925-17625-01.dmp DUMP_FILE_ATTRIBUTES: 0x21008 Kernel Generated Triage Dump FAULTING_THREAD: ffffb3825ed6a040 VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffb38268806010 dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffb38268806010 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 0000000000000004 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 (!blackboxwinlogon) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffffad07`21967218 fffff805`2e2d4a0d : 00000000`00000116 ffffb382`68806010 fffff805`74347a90 ffffffff`c000009a : nt!KeBugCheckEx ffffad07`21967220 fffff805`2e549076 : fffff805`74347a90 ffffb382`502637e0 00000000`00000004 ffffb382`68806010 : dxgkrnl!TdrBugcheckOnTimeout+0x101 ffffad07`21967260 fffff805`2e2e366e : 00000000`00000000 00000000`00002000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x232 ffffad07`21967290 fffff805`2e31b1d5 : ffffb382`00000100 00000000`00000000 ffffad07`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x59a ffffad07`21967320 fffff805`2e31b332 : ffffb382`426a5260 00000000`00000000 ffffb382`671f0a00 fffff805`9d1cfbc0 : dxgkrnl!TdrResetFromTimeout+0x15 ffffad07`21967350 fffff805`9c504ddc : ffffb382`5ed6a040 ffffb382`367a2aa0 ffffb382`367a2a00 fffff805`700b7eb0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22 ffffad07`21967390 fffff805`9c687c2a : ffffb382`5ed6a040 ffffb382`5ed6a040 fffff805`9c5047f0 ffffb382`367a2aa0 : nt!ExpWorkerThread+0x5ec ffffad07`21967570 fffff805`9c8a0b24 : ffffdb01`930c0180 ffffb382`5ed6a040 fffff805`9c687bd0 ff1b2045`ff1b2045 : nt!PspSystemThreadStartup+0x5a ffffad07`219675c0 00000000`00000000 : ffffad07`21968000 ffffad07`21961000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nvlddmkm+1a47a90 MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .process /r /p 0xffffb3823675e040; .thread 0xffffb3825ed6a040 ; kb FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Followup: MachineOwner --------- Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ............................................. Loading User Symbols Loading unloaded module list .................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffc002cfb8e010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff80588437a90, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1031 Key : Analysis.Elapsed.mSec Value: 1167 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 265 Key : Analysis.Init.Elapsed.mSec Value: 895 Key : Analysis.Memory.CommitPeak.Mb Value: 93 Key : Analysis.Version.DbgEng Value: 10.0.28000.2114 Key : Analysis.Version.Description Value: 10.2506.23.01 amd64fre Key : Analysis.Version.Ext Value: 1.2506.23.1 Key : Bugcheck.Code.LegacyAPI Value: 0x116 Key : Bugcheck.Code.TargetModel Value: 0x116 Key : Dump.Attributes.AsUlong Value: 0x21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0x0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys Key : Failure.Exception.IP.Address Value: 0xfffff80588437a90 Key : Failure.Exception.IP.Module Value: nvlddmkm Key : Failure.Exception.IP.Offset Value: 0x1a47a90 Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Key : Hypervisor.Enlightenments.ValueHex Value: 0x7497cf94 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 1 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 0 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 0 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 38408431 Key : Hypervisor.Flags.ValueHex Value: 0x24a10ef Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 0x3f7 Key : WER.System.BIOSRevision Value: 16.5.0.0 BUGCHECK_CODE: 116 BUGCHECK_P1: ffffc002cfb8e010 BUGCHECK_P2: fffff80588437a90 BUGCHECK_P3: ffffffffc000009a BUGCHECK_P4: 4 FILE_IN_CAB: 091825-19703-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffffc002979e4040 VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffc002cfb8e010 dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffc002cfb8e010 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 0000000000000004 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 (!blackboxwinlogon) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffffbb0d`8ed9a218 fffff805`3fec4a0d : 00000000`00000116 ffffc002`cfb8e010 fffff805`88437a90 ffffffff`c000009a : nt!KeBugCheckEx ffffbb0d`8ed9a220 fffff805`40139076 : fffff805`88437a90 ffffc002`b31d9250 00000000`00000004 ffffc002`cfb8e010 : dxgkrnl!TdrBugcheckOnTimeout+0x101 ffffbb0d`8ed9a260 fffff805`3fed366e : 00000000`00000000 00000000`00002000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x232 ffffbb0d`8ed9a290 fffff805`3ff0b1d5 : ffffc002`00000100 00000000`00000000 ffffbb0d`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x59a ffffbb0d`8ed9a320 fffff805`3ff0b332 : fffff805`413e0850 00000000`00000000 ffff9981`103c0100 fffff805`aedcfbc0 : dxgkrnl!TdrResetFromTimeout+0x15 ffffbb0d`8ed9a350 fffff805`ae104ddc : ffffc002`979e4040 ffffc002`97723c20 ffffc002`97723c00 fffff805`00000001 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22 ffffbb0d`8ed9a390 fffff805`ae287c2a : ffffc002`979e4040 ffffc002`979e4040 fffff805`ae1047f0 ffffc002`97723c20 : nt!ExpWorkerThread+0x5ec ffffbb0d`8ed9a570 fffff805`ae4a0b24 : ffff9981`103c0180 ffffc002`979e4040 fffff805`ae287bd0 8948fe3b`4800061a : nt!PspSystemThreadStartup+0x5a ffffbb0d`8ed9a5c0 00000000`00000000 : ffffbb0d`8ed9b000 ffffbb0d`8ed94000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nvlddmkm+1a47a90 MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .process /r /p 0xffffc00297550040; .thread 0xffffc002979e4040 ; kb FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Followup: MachineOwner --------- Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ............................................ Loading User Symbols Loading unloaded module list ............. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffe2833b0a7050, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff801973b7a90, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 984 Key : Analysis.Elapsed.mSec Value: 1069 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 343 Key : Analysis.Init.Elapsed.mSec Value: 886 Key : Analysis.Memory.CommitPeak.Mb Value: 92 Key : Analysis.Version.DbgEng Value: 10.0.28000.2114 Key : Analysis.Version.Description Value: 10.2506.23.01 amd64fre Key : Analysis.Version.Ext Value: 1.2506.23.1 Key : Bugcheck.Code.LegacyAPI Value: 0x116 Key : Bugcheck.Code.TargetModel Value: 0x116 Key : Dump.Attributes.AsUlong Value: 0x21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0x0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys Key : Failure.Exception.IP.Address Value: 0xfffff801973b7a90 Key : Failure.Exception.IP.Module Value: nvlddmkm Key : Failure.Exception.IP.Offset Value: 0x1a47a90 Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Key : Hypervisor.Enlightenments.ValueHex Value: 0x7497cf94 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 1 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 0 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 0 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 38408431 Key : Hypervisor.Flags.ValueHex Value: 0x24a10ef Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 0x3f7 Key : WER.System.BIOSRevision Value: 16.5.0.0 BUGCHECK_CODE: 116 BUGCHECK_P1: ffffe2833b0a7050 BUGCHECK_P2: fffff801973b7a90 BUGCHECK_P3: ffffffffc000009a BUGCHECK_P4: 4 FILE_IN_CAB: 091725-20187-01.dmp TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffffe2832b2893c0 VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffe2833b0a7050 dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffe2833b0a7050 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 0000000000000004 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 (!blackboxwinlogon) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffff870e`5bb67218 fffff801`4dce4a0d : 00000000`00000116 ffffe283`3b0a7050 fffff801`973b7a90 ffffffff`c000009a : nt!KeBugCheckEx ffff870e`5bb67220 fffff801`4df59076 : fffff801`973b7a90 ffffe283`0ff0b7e0 00000000`00000004 ffffe283`3b0a7050 : dxgkrnl!TdrBugcheckOnTimeout+0x101 ffff870e`5bb67260 fffff801`4dcf366e : 00000000`00000000 00000000`00002000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x232 ffff870e`5bb67290 fffff801`4dd2b1d5 : ffffe283`00000100 00000000`00000000 ffff870e`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x59a ffff870e`5bb67320 fffff801`4dd2b332 : ffffe283`3026e490 00000000`00000000 00000000`00000000 fffff801`bcbcfbc0 : dxgkrnl!TdrResetFromTimeout+0x15 ffff870e`5bb67350 fffff801`bbf04ddc : ffffe283`2b2893c0 ffffe283`0169acd0 ffffe283`0169ac00 fffff801`925a7eb0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22 ffff870e`5bb67390 fffff801`bc087c2a : ffffe283`2b2893c0 ffffe283`2b2893c0 fffff801`bbf047f0 ffffe283`0169acd0 : nt!ExpWorkerThread+0x5ec ffff870e`5bb67570 fffff801`bc2a0b24 : ffff9c00`b8dc7180 ffffe283`2b2893c0 fffff801`bc087bd0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a ffff870e`5bb675c0 00000000`00000000 : ffff870e`5bb68000 ffff870e`5bb61000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nvlddmkm+1a47a90 MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .process /r /p 0xffffe28301576040; .thread 0xffffe2832b2893c0 ; kb FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Followup: MachineOwner --------- Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ................................... Loading User Symbols Loading unloaded module list .................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000009696, The subtype of the BugCheck. Arg2: ffffe48025250820 Arg3: 0000000000000000 Arg4: 0000000000000000 Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 843 Key : Analysis.Elapsed.mSec Value: 1040 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 296 Key : Analysis.Init.Elapsed.mSec Value: 910 Key : Analysis.Memory.CommitPeak.Mb Value: 79 Key : Analysis.Version.DbgEng Value: 10.0.28000.2114 Key : Analysis.Version.Description Value: 10.2506.23.01 amd64fre Key : Analysis.Version.Ext Value: 1.2506.23.1 Key : Bugcheck.Code.LegacyAPI Value: 0x1a Key : Bugcheck.Code.TargetModel Value: 0x1a Key : Dump.Attributes.AsUlong Value: 0x21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0x0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x1a_9696_nt!MiGetTopLevelPfn Key : Failure.Hash Value: {d4280011-e8e7-b961-d005-2ab957e4b051} Key : Hypervisor.Enlightenments.ValueHex Value: 0x7497cf94 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 1 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 0 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 0 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 38408431 Key : Hypervisor.Flags.ValueHex Value: 0x24a10ef Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 0x3f7 Key : WER.System.BIOSRevision Value: 16.5.0.0 BUGCHECK_CODE: 1a BUGCHECK_P1: 9696 BUGCHECK_P2: ffffe48025250820 BUGCHECK_P3: 0 BUGCHECK_P4: 0 FILE_IN_CAB: 091625-16031-01.dmp DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffff810c71d94080 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 (!blackboxwinlogon) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: fffffe07`f4616a18 fffff802`d9cc9eb1 : 00000000`0000001a 00000000`00009696 ffffe480`25250820 00000000`00000000 : nt!KeBugCheckEx fffffe07`f4616a20 fffff802`d9cc985d : ffff810c`881e54d0 00000189`c184f000 00000000`00000000 ffffe480`25250820 : nt!MiGetTopLevelPfn+0x141 fffffe07`f4616ab0 fffff802`d9cc8265 : fffff802`da8389c0 ffff810c`00000000 ffff9700`c4e0c278 ffff9700`c4e0c278 : nt!MiLockStealUserVm+0xbd fffffe07`f4616b30 fffff802`d9d41b29 : fffff802`da8389c0 00000000`00000000 00000000`00000001 fffff802`da8389c0 : nt!MiStealPage+0x175 fffffe07`f4616e30 fffff802`d9c1e965 : fffff802`da838900 00000000`00c61ad6 fffffe07`f4616f50 00000000`00000003 : nt!MiTradePage+0x1f9 fffffe07`f4616f00 fffff802`d9dbc7a0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiFindContiguousPagesEx+0x585 fffffe07`f4617200 fffff802`d9dbc058 : 00000000`00000000 ffffe780`00000000 00000000`00000002 00000000`0000f3ce : nt!MiRebuildLargePage+0x194 fffffe07`f4617300 fffff802`d9d04ddc : ffff810c`71d94000 00000000`0000f3ce fffff802`da8389c0 00000000`00000000 : nt!MiRebuildLargePages+0x2f8 fffffe07`f4617390 fffff802`d9e87c2a : ffff810c`71d94080 ffff810c`71d94080 fffff802`d9d047f0 ffff810c`52924cd0 : nt!ExpWorkerThread+0x5ec fffffe07`f4617570 fffff802`da0a0b24 : ffffab80`c9b00180 ffff810c`71d94080 fffff802`d9e87bd0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffffe07`f46175c0 00000000`00000000 : fffffe07`f4618000 fffffe07`f4611000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nt!MiGetTopLevelPfn+141 MODULE_NAME: nt IMAGE_VERSION: 10.0.26100.6584 STACK_COMMAND: .process /r /p 0xffff810c5275d040; .thread 0xffff810c71d94080 ; kb IMAGE_NAME: ntkrnlmp.exe BUCKET_ID_FUNC_OFFSET: 141 FAILURE_BUCKET_ID: 0x1a_9696_nt!MiGetTopLevelPfn OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {d4280011-e8e7-b961-d005-2ab957e4b051} Followup: MachineOwner --------- Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ...................................... Loading User Symbols Loading unloaded module list .................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffd383d74bf2d0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff807a59d7a90, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ *** WARNING: Unable to verify timestamp for nvlddmkm.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1000 Key : Analysis.Elapsed.mSec Value: 1525 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 234 Key : Analysis.Init.Elapsed.mSec Value: 1340 Key : Analysis.Memory.CommitPeak.Mb Value: 94 Key : Analysis.Version.DbgEng Value: 10.0.28000.2114 Key : Analysis.Version.Description Value: 10.2506.23.01 amd64fre Key : Analysis.Version.Ext Value: 1.2506.23.1 Key : Bugcheck.Code.LegacyAPI Value: 0x116 Key : Bugcheck.Code.TargetModel Value: 0x116 Key : Dump.Attributes.AsUlong Value: 0x21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0x0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys Key : Failure.Exception.IP.Address Value: 0xfffff807a59d7a90 Key : Failure.Exception.IP.Module Value: nvlddmkm Key : Failure.Exception.IP.Offset Value: 0x1a47a90 Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Key : Hypervisor.Enlightenments.ValueHex Value: 0x7497cf94 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 1 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 0 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 0 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 38408431 Key : Hypervisor.Flags.ValueHex Value: 0x24a10ef Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 0x3f7 Key : WER.System.BIOSRevision Value: 16.5.0.0 BUGCHECK_CODE: 116 BUGCHECK_P1: ffffd383d74bf2d0 BUGCHECK_P2: fffff807a59d7a90 BUGCHECK_P3: ffffffffc000009a BUGCHECK_P4: 4 FILE_IN_CAB: 091625-15859-01.dmp DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffffd383cf073040 VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffd383d74bf2d0 dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffd383d74bf2d0 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 0000000000000004 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 (!blackboxwinlogon) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffffd10f`7cb4f218 fffff807`5e8b4a0d : 00000000`00000116 ffffd383`d74bf2d0 fffff807`a59d7a90 ffffffff`c000009a : nt!KeBugCheckEx ffffd10f`7cb4f220 fffff807`5eb29076 : fffff807`a59d7a90 ffffd383`d3ad1010 00000000`00000004 ffffd383`d74bf2d0 : dxgkrnl!TdrBugcheckOnTimeout+0x101 ffffd10f`7cb4f260 fffff807`5e8c366e : 00000000`00000000 00000000`00002000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x232 ffffd10f`7cb4f290 fffff807`5e8fb1d5 : ffffd383`00000100 00000000`00000000 ffffd10f`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x59a ffffd10f`7cb4f320 fffff807`5e8fb332 : ffffd383`b44f1260 00000000`00000000 ffffbd01`33911100 fffff807`cd7cfbc0 : dxgkrnl!TdrResetFromTimeout+0x15 ffffd10f`7cb4f350 fffff807`ccb04ddc : ffffd383`cf073040 ffffd383`a8803aa0 ffffd383`a8803a00 fffff807`61357eb0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22 ffffd10f`7cb4f390 fffff807`ccc87c2a : ffffd383`cf073040 ffffd383`cf073040 fffff807`ccb047f0 ffffd383`a8803aa0 : nt!ExpWorkerThread+0x5ec ffffd10f`7cb4f570 fffff807`ccea0b24 : ffffbd01`33911180 ffffd383`cf073040 fffff807`ccc87bd0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a ffffd10f`7cb4f5c0 00000000`00000000 : ffffd10f`7cb50000 ffffd10f`7cb49000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nvlddmkm+1a47a90 MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .process /r /p 0xffffd383a8775040; .thread 0xffffd383cf073040 ; kb FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Followup: MachineOwner --------- Loading Kernel Symbols ............................................................... ................................................................ ................................................................ ...................................... Loading User Symbols Loading unloaded module list ................ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffd90abca70010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff801c4e65a50, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1093 Key : Analysis.Elapsed.mSec Value: 1369 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 265 Key : Analysis.Init.Elapsed.mSec Value: 884 Key : Analysis.Memory.CommitPeak.Mb Value: 91 Key : Analysis.Version.DbgEng Value: 10.0.28000.2114 Key : Analysis.Version.Description Value: 10.2506.23.01 amd64fre Key : Analysis.Version.Ext Value: 1.2506.23.1 Key : Bugcheck.Code.LegacyAPI Value: 0x116 Key : Bugcheck.Code.TargetModel Value: 0x116 Key : Dump.Attributes.AsUlong Value: 0x21808 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0x0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys Key : Failure.Exception.IP.Address Value: 0xfffff801c4e65a50 Key : Failure.Exception.IP.Module Value: nvlddmkm Key : Failure.Exception.IP.Offset Value: 0x1a45a50 Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Key : Hypervisor.Enlightenments.ValueHex Value: 0x7497cf94 Key : Hypervisor.Flags.AnyHypervisorPresent Value: 1 Key : Hypervisor.Flags.ApicEnlightened Value: 1 Key : Hypervisor.Flags.ApicVirtualizationAvailable Value: 0 Key : Hypervisor.Flags.AsyncMemoryHint Value: 0 Key : Hypervisor.Flags.CoreSchedulerRequested Value: 0 Key : Hypervisor.Flags.CpuManager Value: 1 Key : Hypervisor.Flags.DeprecateAutoEoi Value: 0 Key : Hypervisor.Flags.DynamicCpuDisabled Value: 1 Key : Hypervisor.Flags.Epf Value: 0 Key : Hypervisor.Flags.ExtendedProcessorMasks Value: 1 Key : Hypervisor.Flags.HardwareMbecAvailable Value: 1 Key : Hypervisor.Flags.MaxBankNumber Value: 0 Key : Hypervisor.Flags.MemoryZeroingControl Value: 0 Key : Hypervisor.Flags.NoExtendedRangeFlush Value: 0 Key : Hypervisor.Flags.NoNonArchCoreSharing Value: 1 Key : Hypervisor.Flags.Phase0InitDone Value: 1 Key : Hypervisor.Flags.PowerSchedulerQos Value: 0 Key : Hypervisor.Flags.RootScheduler Value: 0 Key : Hypervisor.Flags.SynicAvailable Value: 1 Key : Hypervisor.Flags.UseQpcBias Value: 0 Key : Hypervisor.Flags.Value Value: 38408431 Key : Hypervisor.Flags.ValueHex Value: 0x24a10ef Key : Hypervisor.Flags.VpAssistPage Value: 1 Key : Hypervisor.Flags.VsmAvailable Value: 1 Key : Hypervisor.RootFlags.AccessStats Value: 1 Key : Hypervisor.RootFlags.CrashdumpEnlightened Value: 1 Key : Hypervisor.RootFlags.CreateVirtualProcessor Value: 1 Key : Hypervisor.RootFlags.DisableHyperthreading Value: 0 Key : Hypervisor.RootFlags.HostTimelineSync Value: 1 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled Value: 0 Key : Hypervisor.RootFlags.IsHyperV Value: 1 Key : Hypervisor.RootFlags.LivedumpEnlightened Value: 1 Key : Hypervisor.RootFlags.MapDeviceInterrupt Value: 1 Key : Hypervisor.RootFlags.MceEnlightened Value: 1 Key : Hypervisor.RootFlags.Nested Value: 0 Key : Hypervisor.RootFlags.StartLogicalProcessor Value: 1 Key : Hypervisor.RootFlags.Value Value: 1015 Key : Hypervisor.RootFlags.ValueHex Value: 0x3f7 Key : WER.System.BIOSRevision Value: 16.5.0.0 BUGCHECK_CODE: 116 BUGCHECK_P1: ffffd90abca70010 BUGCHECK_P2: fffff801c4e65a50 BUGCHECK_P3: ffffffffc000009a BUGCHECK_P4: 4 FILE_IN_CAB: 091625-15828-01.dmp DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump FAULTING_THREAD: ffffd90aa9e9a040 VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffd90abca70010 dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffd90abca70010 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 0000000000000004 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 (!blackboxwinlogon) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffffed82`b10a7218 fffff801`7dd74a0d : 00000000`00000116 ffffd90a`bca70010 fffff801`c4e65a50 ffffffff`c000009a : nt!KeBugCheckEx ffffed82`b10a7220 fffff801`7dfe9076 : fffff801`c4e65a50 ffffd90a`a1d5c7e0 00000000`00000004 ffffd90a`bca70010 : dxgkrnl!TdrBugcheckOnTimeout+0x101 ffffed82`b10a7260 fffff801`7dd8366e : 00000000`00000000 00000000`00002000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x232 ffffed82`b10a7290 fffff801`7ddbb1d5 : ffffd90a`00000100 00000000`00000000 ffffed82`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x59a ffffed82`b10a7320 fffff801`7ddbb332 : fffff801`eccf5200 00000000`00000000 ffffc701`d5125100 fffff801`ecdcfbc0 : dxgkrnl!TdrResetFromTimeout+0x15 ffffed82`b10a7350 fffff801`ec104ddc : ffffd90a`a9e9a040 ffffd90a`87803aa0 ffffd90a`87803a00 ffffd90a`be460380 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22 ffffed82`b10a7390 fffff801`ec287c2a : ffffd90a`a9e9a040 ffffd90a`a9e9a040 fffff801`ec1047f0 ffffd90a`87803aa0 : nt!ExpWorkerThread+0x5ec ffffed82`b10a7570 fffff801`ec4a0b24 : ffffc701`d5125180 ffffd90a`a9e9a040 fffff801`ec287bd0 375dc5b9`0d4aa689 : nt!PspSystemThreadStartup+0x5a ffffed82`b10a75c0 00000000`00000000 : ffffed82`b10a8000 ffffed82`b10a1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nvlddmkm+1a45a50 MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .process /r /p 0xffffd90a87762040; .thread 0xffffd90aa9e9a040 ; kb FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Followup: MachineOwner ---------
BIOS update yaptınız mı, EXPO kapalıyken aynı sorun mevcut mu?Selam, sistemim boştayken veya oyun oynarken bazen siyah ekran verip kapanıyor ve yeniden başlıyor. Minidump dosyasını analiz edebilir misiniz?
- Anakart: ASUS ROG STRIX X870-A gamıng Wi-Fi
- İşlemci: AMD Ryzen 9 9950X3D 5.7GHz
- Ekran kartı: Gigabyte Aero 5070 Ti OC.
- İşletim sistemi: Windows 11.
Minidump dosyaları:
minidumplar
@Recep Baltaş
Eki Görüntüle 186857
BIOS Update yaptınız mı, EXPO kapalıyken aynı sorun mevcut mu?
Furmark denedin mi, ekran kartını yüke soktuğunda kapanma var mı?BIOS Update yaptım EXPO ve ReSize BAR kapalı denedim ve sorun hala çözülmedi.
FurMark denedin mi, ekran kartını yüke soktuğunda kapanma var mı?
OCCT'den CPU testi yaptın mı peki, onda bu sorun var mı?FurMark denedim, OCCT'de her şeye yük verip 1 saat denedim ve bir kapanma olmadı. PSU'da 12 V, 5 V, 3 V gibi değerlerde düşüş de olmadı.
Bu sorun hem yazılımsal hem donanımsal olabiliyor. Ama çoğunlukla donanımsal çıkar.FurMark denedim, OCCT'de her şeye yük verip 1 saat denedim ve bir kapanma olmadı. PSU'da 12 V, 5 V, 3 V gibi değerlerde düşüş de olmadı.
OCCT'den CPU testi yaptın mı peki, onda bu sorun var mı?
GPU Hotspot-VRAM sıcaklıkları vesaire normal miydi, CPU sıcaklıkları vesaire?
OCCT Power testi açıp bakar mısın direkt, o daha mantıklı olur bundansa.
Genelde Power kaynaklıdır, RAM-EXPO ve CPU kaynaklı da olabilir, anakart kaynaklı nadir olur.
GPU hotspot-VRAM sıcaklıkları vesaire normal miydi, CPU sıcaklıkları vesaire?
@Kiaxieve başka prizde denemeni tavsiye edebilirim elektriksel bir sorun varsa belki.
Tek modülle denedin mi 2x16 yerine 1x16, A2 slotunda olacak şekilde, soldan 2. slot.CPU maksimum 91 derece
GPU maksimum 72 derece görmüştü.
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