WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ffffc68446e5cbb0, String that identifies the problem.
Arg2: ffffffffc0000428, Error Code.
Arg3: 0000000000000000
Arg4: 000001b419980000
Debugging Details:
------------------
ETW minidump data unavailable
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1656
Key : Analysis.Elapsed.mSec
Value: 5392
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 328
Key : Analysis.Init.Elapsed.mSec
Value: 613
Key : Analysis.Memory.CommitPeak.Mb
Value: 81
Key : Analysis.Version.DbgEng
Value: 10.0.27871.1001
Key : Analysis.Version.Description
Value: 10.2505.01.02 amd64fre
Key : Analysis.Version.Ext
Value: 1.2505.1.2
Key : Bugcheck.Code.LegacyAPI
Value: 0xc000021a
Key : Bugcheck.Code.TargetModel
Value: 0xc000021a
Key : Failure.Bucket
Value: 0xc000021a_SmpDestroyControlBlock_smss.exe_Terminated_c0000428_nt!PopTransitionSystemPowerStateEx
Key : Failure.Hash
Value: {11c026a4-042b-4c24-02dc-2da456397475}
Key : Hypervisor.Enlightenments.ValueHex
Value: 0x7497cf94
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 1
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 1
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 0
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 38408431
Key : Hypervisor.Flags.ValueHex
Value: 0x24a10ef
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 1
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 1
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1
Key : Hypervisor.RootFlags.MceEnlightened
Value: 1
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1
Key : Hypervisor.RootFlags.Value
Value: 1015
Key : Hypervisor.RootFlags.ValueHex
Value: 0x3f7
Key : WER.OS.Branch
Value: ge_release
Key : WER.OS.Version
Value: 10.0.26100.1
BUGCHECK_CODE: c000021a
BUGCHECK_P1: ffffc68446e5cbb0
BUGCHECK_P2: ffffffffc0000428
BUGCHECK_P3: 0
BUGCHECK_P4: 1b419980000
FILE_IN_CAB: 083025-369218-01.dmp
ERROR_CODE: (NTSTATUS) 0xc000021a - { nemli Sistem Hatas } %hs sistem i lemi, 0x
EXCEPTION_CODE_STR: c000021a
EXCEPTION_PARAMETER1: ffffc68446e5cbb0
EXCEPTION_PARAMETER2: ffffffffc0000428
EXCEPTION_PARAMETER3: 0000000000000000
EXCEPTION_PARAMETER4: 1b419980000
FAULTING_THREAD: ffff9c81ef8d2040
PROCESS_NAME: smss.exe
ADDITIONAL_DEBUG_TEXT: initial session process or
IMAGE_NAME: ntkrnlmp.exe
MODULE_NAME: nt
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
CUSTOMER_CRASH_COUNT: 1
STACK_TEXT:
ffffd801`413ee598 fffff805`7c352df0 : 00000000`0000004c 00000000`c000021a ffffd801`41e453d0 ffff9c81`f3efe0d0 : nt!KeBugCheckEx
ffffd801`413ee5a0 fffff805`7c35e2e1 : ffffffff`ffffffff ffffd801`413ee699 ffffffff`800006f0 00000000`00000000 : nt!PopGracefulShutdown+0x2a8
ffffd801`413ee5e0 fffff805`7c3421e0 : fffff805`7b81c001 00000000`00000000 ffffd801`00000000 00000000`00000000 : nt!PopTransitionSystemPowerStateEx+0x895
ffffd801`413ee700 fffff805`7c28e07e : 00000000`c0000004 00000000`00000005 ffff9c81`ef8d2180 ffff9c81`ef8d2040 : nt!PopTransitionSystemPowerState+0x4c
ffffd801`413ee8b0 fffff805`7c28dc80 : 00000000`ffffff00 ffff9c81`00000005 00000000`c0000004 00000000`00000000 : nt!PopIssueActionRequest+0x26a
ffffd801`413ee960 fffff805`7bc9721e : 00000000`00000001 00000000`00000000 00000000`ffffffff ffff9c81`ef74baa0 : nt!PopPolicyWorkerAction+0x80
ffffd801`413ee9e0 fffff805`7bb386bc : ffff9c81`00000000 ffff9c81`ef8d2040 ffffd801`413eeb10 ffff9c81`ef74baa0 : nt!PopPolicyWorkerThread+0x7e
ffffd801`413eea10 fffff805`7bc97ffa : ffff9c81`ef8d2040 ffff9c81`ef8d2040 fffff805`7bb380d0 ffff9c81`ef74baa0 : nt!ExpWorkerThread+0x5ec
ffffd801`413eebf0 fffff805`7bea5774 : ffff8601`9ddcf180 ffff9c81`ef8d2040 fffff805`7bc97fa0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
ffffd801`413eec40 00000000`00000000 : ffffd801`413ef000 ffffd801`413e9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: nt!PopTransitionSystemPowerStateEx+895
IMAGE_VERSION: 10.0.26100.4946
STACK_COMMAND: .process /r /p 0xffff9c81ef6c2040; .thread 0xffff9c81ef8d2040 ; kb
BUCKET_ID_FUNC_OFFSET: 895
FAILURE_BUCKET_ID: 0xc000021a_SmpDestroyControlBlock_smss.exe_Terminated_c0000428_nt!PopTransitionSystemPowerStateEx
OS_VERSION: 10.0.26100.1
BUILDLAB_STR: ge_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {11c026a4-042b-4c24-02dc-2da456397475}
Followup: MachineOwner
---------
[SMBIOS Data Tables v2.8]
[DMI Version - 0]
[2.0 Calling Convention - No]
[Table Size - 2705 bytes]
[BIOS Information (Type 0) - Length 26 - Handle 0000h]
Vendor American Megatrends International, LLC.
BIOS Version B.N0
BIOS Starting Address Segment f000
BIOS Release Date 04/08/2025
BIOS ROM Size 1000000
BIOS Characteristics
07: - PCI Supported
11: - Upgradeable FLASH BIOS
12: - BIOS Shadowing Supported
15: - CD-Boot Supported
16: - Selectable Boot Supported
17: - BIOS ROM Socketed
19: - EDD Supported
20: - NEC 9800 J-Floppy Supported
21: - Toshiba J-Floppy Supported
22: - 360KB Floppy Supported
23: - 1.2MB Floppy Supported
24: - 720KB Floppy Supported
25: - 2.88MB Floppy Supported
26: - Print Screen Device Supported
27: - Keyboard Services Supported
28: - Serial Services Supported
29: - Printer Services Supported
30: - CGA/Mono Services Supported
32: - BIOS Vendor Reserved
BIOS Characteristic Extensions
01: - USB Legacy Supported
08: - BIOS Boot Specification Supported
10: - Enable Targeted Content Distribution
11: - UEFI Specification Supported
BIOS Major Revision 5
BIOS Minor Revision 17
EC Firmware Major Revision 255
EC Firmware Minor Revision 255
Extended BIOS ROM Size 16 MB
[System Information (Type 1) - Length 27 - Handle 0001h]
Manufacturer Micro-Star International Co., Ltd.
Product Name MS-7A38
Version 8.0
Serial Number To be filled by O.E.M.
UUID 00000000-0000-0000-0000-000000000000
Wakeup Type Power Switch
SKUNumber To be filled by O.E.M.
Family To be filled by O.E.M.
[BaseBoard Information (Type 2) - Length 15 - Handle 0002h]
Manufacturer Micro-Star International Co., Ltd.
Product B450M PRO-VDH MAX (MS-7A38)
Version 8.0
Serial Number To be filled by O.E.M.
Asset Tag
Feature Flags 09h
00: - Motherboard
03: - Replaceable
Location To be filled by O.E.M.
Chassis Handle 0003h
Board Type 0ah - Processor/Memory Module
Number of Child Handles 0
[System Enclosure (Type 3) - Length 22 - Handle 0003h]
Manufacturer Micro-Star International Co., Ltd.
Chassis Type Desktop
Version 8.0
Serial Number
Asset Tag Number
Bootup State Safe
Power Supply State Safe
Thermal State Safe
Security Status None
OEM Defined 0
Height 0U
Number of Power Cords 1
Number of Contained Elements 0
Contained Element Size 3
[OEM Strings (Type 11) - Length 5 - Handle 000bh]
Number of Strings 1
1 To be filled by O.E.M.
[System Configuration Options (Type 12) - Length 5 - Handle 000ch]
[ (Type 256) - Length 9 - Handle 000eh]
[ (Type 256) - Length 31 - Handle 000fh]
[32Bit Memory Error Information (Type 18) - Length 23 - Handle 0010h]
[Physical Memory Array (Type 16) - Length 23 - Handle 0011h]
Location 03h - SystemBoard/Motherboard
Use 03h - System Memory
Memory Error Correction 03h - None
Maximum Capacity 134217728KB
Memory Error Inf Handle 0010h
Number of Memory Devices 4
[Memory Array Mapped Address (Type 19) - Length 31 - Handle 0012h]
Starting Address 00000000h
Ending Address 002fffffh
Memory Array Handle 0011h
Partition Width 03
Extended Starting Address 0000000000000000h
Extended Ending Address 0000000000000000h
[Memory Array Mapped Address (Type 19) - Length 31 - Handle 0013h]
Starting Address 00400000h
Ending Address 018fffffh
Memory Array Handle 0011h
Partition Width 03
Extended Starting Address 0000000000000000h
Extended Ending Address 0000000000000000h
[Cache Information (Type 7) - Length 19 - Handle 0014h]
Socket Designation L1 - Cache
Cache Configuration 0180h - WBEnabled Int NonSocketed L1
Maximum Cache Size 0180h - 384K
Installed Size 0180h - 384K
Supported SRAM Type 0010h - Pipeline-Burst
Current SRAM Type 0010h - Pipeline-Burst
Cache Speed 1ns
Error Correction Type Specification Reserved
System Cache Type Unified
Associativity 8-way Set-Associative
Maximum Cache Size 2 2d20314c - 757084492l Kb
[Cache Information (Type 7) - Length 19 - Handle 0015h]
Socket Designation L2 - Cache
Cache Configuration 0181h - WBEnabled Int NonSocketed L2
Maximum Cache Size 0c00h - 3072K
Installed Size 0c00h - 3072K
Supported SRAM Type 0010h - Pipeline-Burst
Current SRAM Type 0010h - Pipeline-Burst
Cache Speed 1ns
Error Correction Type Specification Reserved
System Cache Type Unified
Associativity 8-way Set-Associative
Maximum Cache Size 2 2d20324c - 757084748l Kb
[Cache Information (Type 7) - Length 19 - Handle 0016h]
Socket Designation L3 - Cache
Cache Configuration 0182h - WBEnabled Int NonSocketed L3
Maximum Cache Size 8200h - 32768K
Installed Size 8200h - 32768K
Supported SRAM Type 0010h - Pipeline-Burst
Current SRAM Type 0010h - Pipeline-Burst
Cache Speed 1ns
Error Correction Type Specification Reserved
System Cache Type Unified
Associativity 16-way Set-Associative
Maximum Cache Size 2 2d20334c - 757085004l Kb
[Processor Information (Type 4) - Length 48 - Handle 0017h]
Socket Designation AM4
Processor Type Central Processor
Processor Family 6bh - AMD Zen Processor Family
Processor Manufacturer Advanced Micro Devices, Inc.
Processor ID 100f8700fffb8b17
Processor Version AMD Ryzen 5 3600 6-Core Processor
Processor Voltage 8bh - 1.1V
External Clock 100MHz
Max Speed 4200MHz
Current Speed 3600MHz
Status Enabled Populated
Processor Upgrade Socket AM4
L1 Cache Handle 0014h
L2 Cache Handle 0015h
L3 Cache Handle 0016h
Serial Number
Asset Tag Number
Part Number Unknown
Core Count 6
Core Enabled 6
Thread Count 12
Processor Characteristics fc
Enabled Characteristics:
0x 2: 64-bit Capable
0x 3: Multi-Core
0x 4: Hardware Thread
0x 5: Execute Protection
0x 6: Enhanced Virtualization
0x 7: Power/Performance Control
Processor Family 2 006bh - AMD Zen Processor Family
Core Count 2 6
Core Enabled 2 6
Thread Count 2 12
[32Bit Memory Error Information (Type 18) - Length 23 - Handle 0018h]
[Memory Device (Type 17) - Length 40 - Handle 0019h]
Memory Error Info Handle 0018h
Total Width 64 bits
Data Width 64 bits
Size 8192MB
Form Factor 09h - DIMM
Device Set [None]
Device Locator DIMM 0
Bank Locator P0 CHANNEL A
Memory Type 1ah - DDR4
Type Detail 4080h - Synchronous Unbuffered (Unregistered)
Speed 3200MHz
Manufacturer Kingston
Serial Number
Asset Tag Number [String Not Specified]
Part Number KF3600C17D4/8GX
Attributes 1
Extended Size 0
Configured Memory Speed 3200
Minimum Voltage 1200
Maximum Voltage 1200
Configured Voltage 1200
[Memory Device Mapped Address (Type 20) - Length 35 - Handle 001ah]
Starting Address 00000000h
Ending Address 017fffffh
Memory Device Handle 0019h
Mem Array Mapped Adr Handle 0013h
Partition Row Position [Unknown]
Interleave Position [Unknown]
Interleave Data Depth [Unknown]
Extended Starting Address 0000000000000000h
Extended Ending Address 0000000000000000h
[32Bit Memory Error Information (Type 18) - Length 23 - Handle 001bh]
[Memory Device (Type 17) - Length 40 - Handle 001ch]
Memory Error Info Handle 001bh
Total Width 64 bits
Data Width 64 bits
Size 8192MB
Form Factor 09h - DIMM
Device Set [None]
Device Locator DIMM 1
Bank Locator P0 CHANNEL A
Memory Type 1ah - DDR4
Type Detail 4080h - Synchronous Unbuffered (Unregistered)
Speed 3200MHz
Manufacturer Kingston
Serial Number
Asset Tag Number [String Not Specified]
Part Number KF3600C17D4/8GX
Attributes 1
Extended Size 0
Configured Memory Speed 3200
Minimum Voltage 1200
Maximum Voltage 1200
Configured Voltage 1200
[Memory Device Mapped Address (Type 20) - Length 35 - Handle 001dh]
Starting Address 00000000h
Ending Address 017fffffh
Memory Device Handle 001ch
Mem Array Mapped Adr Handle 0013h
Partition Row Position [Unknown]
Interleave Position [Unknown]
Interleave Data Depth [Unknown]
Extended Starting Address 0000000000000000h
Extended Ending Address 0000000000000000h
[32Bit Memory Error Information (Type 18) - Length 23 - Handle 001eh]
[Memory Device (Type 17) - Length 40 - Handle 001fh]
Memory Error Info Handle 001eh
Total Width 64 bits
Data Width 64 bits
Size 8192MB
Form Factor 09h - DIMM
Device Set [None]
Device Locator DIMM 0
Bank Locator P0 CHANNEL B
Memory Type 1ah - DDR4
Type Detail 4080h - Synchronous Unbuffered (Unregistered)
Speed 3200MHz
Manufacturer Kingston
Serial Number
Asset Tag Number [String Not Specified]
Part Number KF3600C17D4/8GX
Attributes 1
Extended Size 0
Configured Memory Speed 3200
Minimum Voltage 1200
Maximum Voltage 1200
Configured Voltage 1200
[Memory Device Mapped Address (Type 20) - Length 35 - Handle 0020h]
Starting Address 00000000h
Ending Address 00ffffffh
Memory Device Handle 001fh
Mem Array Mapped Adr Handle 0013h
Partition Row Position [Unknown]
Interleave Position [Unknown]
Interleave Data Depth [Unknown]
Extended Starting Address 0000000000000000h
Extended Ending Address 0000000000000000h
