SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff80574874c2e, Address of the instruction which caused the BugCheck
Arg3: ffffb601089bc920, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1249
Key : Analysis.Elapsed.mSec
Value: 8299
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 4
Key : Analysis.Init.CPU.mSec
Value: 233
Key : Analysis.Init.Elapsed.mSec
Value: 672
Key : Analysis.Memory.CommitPeak.Mb
Value: 92
Key : Bugcheck.Code.LegacyAPI
Value: 0x3b
Key : Bugcheck.Code.TargetModel
Value: 0x3b
Key : Failure.Bucket
Value: AV_nt!KxWaitForLockOwnerShip
Key : Failure.Hash
Value: {724b07b1-4226-85fe-f372-16d33b9a3b93}
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff80574874c2e
BUGCHECK_P3: ffffb601089bc920
BUGCHECK_P4: 0
FILE_IN_CAB: 090124-19703-01.dmp
FAULTING_THREAD: ffff9485c4d81040
CONTEXT: ffffb601089bc920 -- (.cxr 0xffffb601089bc920)
rax=0000000000000000 rbx=ffff9201f30228b8 rcx=ffff9201f30228b8
rdx=2000000000000000 rsi=0000000000000002 rdi=000000000000001c
rip=fffff80574874c2e rsp=ffff9201f3022830 rbp=ffff9201f3022b80
r8=ffffe189403f4001 r9=fffff80574600000 r10=0000000000000000
r11=ffffe1894ce58d80 r12=0000000000000000 r13=ffffffffffffffff
r14=0000000000000000 r15=0000000000000010
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
nt!KxWaitForLockOwnerShip+0xe:
fffff805`74874c2e 48890a mov qword ptr [rdx],rcx ds:002b:20000000`00000000=????????????????
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: svchost.exe
STACK_TEXT:
ffff9201`f3022830 fffff805`7482d0df : 00000000`00000002 00000000`00000000 00000000`00000000 fffff805`74c2b36c : nt!KxWaitForLockOwnerShip+0xe
ffff9201`f3022860 fffff805`74a12208 : 00000000`00000000 fffff805`74ca6b07 00000000`00000000 00000000`00000000 : nt!NtWaitForWorkViaWorkerFactory+0x35f
ffff9201`f3022a90 00007fff`162f0ff4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000e2`b847f998 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`162f0ff4
SYMBOL_NAME: nt!KxWaitForLockOwnerShip+e
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.4780
STACK_COMMAND: .cxr 0xffffb601089bc920 ; kb
BUCKET_ID_FUNC_OFFSET: e
FAILURE_BUCKET_ID: AV_nt!KxWaitForLockOwnerShip
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {724b07b1-4226-85fe-f372-16d33b9a3b93}
Followup: MachineOwner
---------
PnpActivityId : {00000000-0000-0000-0000-000000000000}
PnpActivityTime : 133696921891897160
PnpEventInformation: 3
PnpEventInProgress : 0
PnpProblemCode : 24
PnpVetoType : 0
DeviceId : SW\{96E080C7-143C-11D1-B40F-00A0C9223196}\{3C0D501A-140B-11D1-B40F-00A0C9223196}
VetoString :
[SMBIOS Data Tables v2.7]
[DMI Version - 0]
[2.0 Calling Convention - No]
[Table Size - 2405 bytes]
[BIOS Information (Type 0) - Length 24 - Handle 0000h]
Vendor American Megatrends Inc.
BIOS Version 2701
BIOS Starting Address Segment f000
BIOS Release Date 03/24/2016
BIOS ROM Size 800000
BIOS Characteristics
07: - PCI Supported
11: - Upgradeable FLASH BIOS
12: - BIOS Shadowing Supported
15: - CD-Boot Supported
16: - Selectable Boot Supported
17: - BIOS ROM Socketed
19: - EDD Supported
23: - 1.2MB Floppy Supported
24: - 720KB Floppy Supported
25: - 2.88MB Floppy Supported
26: - Print Screen Device Supported
27: - Keyboard Services Supported
28: - Serial Services Supported
29: - Printer Services Supported
32: - BIOS Vendor Reserved
34: - BIOS Vendor Reserved
BIOS Characteristic Extensions
00: - ACPI Supported
01: - USB Legacy Supported
08: - BIOS Boot Specification Supported
10: - Enable Targeted Content Distribution
11: - UEFI Specification Supported
BIOS Major Revision 4
BIOS Minor Revision 6
EC Firmware Major Revision 255
EC Firmware Minor Revision 255
[System Information (Type 1) - Length 27 - Handle 0001h]
Manufacturer To be filled by O.E.M.
Product Name To be filled by O.E.M.
Version To be filled by O.E.M.
Serial Number To be filled by O.E.M.
UUID 00000000-0000-0000-0000-000000000000
Wakeup Type Power Switch
SKUNumber SKU
Family To be filled by O.E.M.
[BaseBoard Information (Type 2) - Length 15 - Handle 0002h]
Manufacturer ASUSTeK COMPUTER INC.
Product M5A97 LE R2.0
Version Rev 1.xx
Serial Number 121205645001305
Asset Tag
Feature Flags 09h
00: - Motherboard
03: - Replaceable
Location To be filled by O.E.M.
Chassis Handle 0003h
Board Type 0ah - Processor/Memory Module
Number of Child Handles 0
[System Enclosure (Type 3) - Length 22 - Handle 0003h]
Manufacturer To Be Filled By O.E.M.
Chassis Type Desktop
Version To Be Filled By O.E.M.
Serial Number
Asset Tag Number
Bootup State Safe
Power Supply State Safe
Thermal State Safe
Security Status None
OEM Defined 0
Height 0U
Number of Power Cords 1
Number of Contained Elements 0
Contained Element Size 0
[Processor Information (Type 4) - Length 42 - Handle 0004h]
Socket Designation Socket 942
Processor Type Central Processor
Processor Family 3fh - AMD FX Series Processor
Processor Manufacturer AMD
Processor ID 200f6000fffb8b17
Processor Version AMD FX(tm)-8320 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 4200MHz
Current Speed 4200MHz
Status Enabled Populated
Processor Upgrade Socket AM3
L1 Cache Handle 0005h
L2 Cache Handle 0006h
L3 Cache Handle 0007h
Serial Number
Asset Tag Number
Part Number To Be Filled By O.E.M.
Core Count 8
Core Enabled 8
Thread Count 8
Processor Characteristics 4
Enabled Characteristics:
0x 2: 64-bit Capable
Processor Family 2 003fh - AMD FX Series Processor
[Cache Information (Type 7) - Length 19 - Handle 0005h]
Socket Designation L1-Cache
Cache Configuration 0180h - WBEnabled Int NonSocketed L1
Maximum Cache Size 0180h - 384K
Installed Size 0180h - 384K
Supported SRAM Type 0010h - Pipeline-Burst
Current SRAM Type 0010h - Pipeline-Burst
Cache Speed 1ns
Error Correction Type Specification Reserved
System Cache Type Unified
Associativity 2-way Set-Associative
Maximum Cache Size 2 432d314c - 1127035212l Kb
[Cache Information (Type 7) - Length 19 - Handle 0006h]
Socket Designation L2-Cache
Cache Configuration 0181h - WBEnabled Int NonSocketed L2
Maximum Cache Size 2000h - 8192K
Installed Size 2000h - 8192K
Supported SRAM Type 0010h - Pipeline-Burst
Current SRAM Type 0010h - Pipeline-Burst
Cache Speed 1ns
Error Correction Type Specification Reserved
System Cache Type Unified
Associativity 16-way Set-Associative
Maximum Cache Size 2 432d324c - 1127035468l Kb
[Cache Information (Type 7) - Length 19 - Handle 0007h]
Socket Designation L3-Cache
Cache Configuration 0182h - WBEnabled Int NonSocketed L3
Maximum Cache Size 2000h - 8192K
Installed Size 2000h - 8192K
Supported SRAM Type 0010h - Pipeline-Burst
Current SRAM Type 0010h - Pipeline-Burst
Cache Speed 1ns
Error Correction Type Specification Reserved
System Cache Type Unified
Associativity 64-way Set-Associative
Maximum Cache Size 2 432d334c - 1127035724l Kb
[Onboard Devices Information (Type 10) - Length 6 - Handle 0027h]
Note: The On Board Device Information (Type 10) struct is obsolete as of SMBIOs spec v2.6 Number of Devices 1
01: Type Video [enabled]
01: Description To Be Filled By O.E.M.
[OEM Strings (Type 11) - Length 5 - Handle 0028h]
Number of Strings 4
1 To Be Filled By O.E.M.
2 To Be Filled By O.E.M.
3 To Be Filled By O.E.M.
4 To Be Filled By O.E.M.
[System Configuration Options (Type 12) - Length 5 - Handle 0029h]